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July 31, 2009

Going Cold-Turkey Without PowerPoint

The reaction of speakers, when urged to appear without PowerPoint, often is as if they were urged to appear without pants , according to CIO.com .   The total snooze factor of most trade pres... More >

IT Governance Model Leads to Success

In a podcast on SearchCIO-Midmarket.com , Forrester Research VP Craig Symons says it's vital for midsize companies to have a formal IT governance model in place.   Symons, an expert on gainin... More >

Four Phases of Business Alignment

In an article on CIO Update , Mary Nugent of BMC Software writes that IT-business alignment isn't just the job of the CIO, but one that involves process improvement and goes beyond just translating... More >

July 29, 2009

Removing Barriers to Improved Productivity

In an article on CIO Today , Global 360 CEO David Mitchell looks at manufacturing process management to consider how to improve worker productivity as part of business process management initiativ... More >

July 28, 2009

Tiny Optical Tags in the Works

MIT researchers say tiny optical tags they've developed could replace bar codes and be more secure than RFID tags, reports InformationWeek .   I recently wrote about the rising popularity of ... More >

Doing the Prep for Data-Mining Success

These days when companies seemingly have so much information about their customers, why is it so hard to draw reliable conclusions from it? The tools are there, and have even been developed to have... More >

UK Government Issues 20-Page Guide to Twitter Use

The UK government has issued a formal policy on the use of Twitter by employees -- a 20-page guide to the 140-word microblogging service, reports Digital Trends .   It quotes Neil Williams, ... More >

July 27, 2009

Fire Prompts Call for More Redundancy in Hospital Network

The recent fire and electrical outage at Seattle’s Fisher Plaza data center took down a number of Web sites, but it also severed connections for the hospital records and communications services for... More >

What Are Enterprise's Issues with Social Media?

IT Business Edge Editor Ken Hardin wrote a while back that for business, where numbers rule, social media efforts remain frustratingly "soft."   It seems a lot of people agree, despite a recent... More >

Disney Studies Which Ads Work

The New York Times has an interesting story about research being done by Disney into the eye movements of people who don't click on online ads. Much online research is based on the number of click... More >

Microsoft Tweaks 'Laptop Hunters' Ad

Though Microsoft Chief Operating Officer Kevin Turner told a conference he turned cartwheels down the hallway after Apple lawyers called , upset about the "laptop hunters" commercials, it has quietl... More >

July 22, 2009

When Gestures Speak Louder than Words

In a column on non-verbal communication in The Washington Post , executive coach Carol Kinsey Goman uses some tech execs as examples. She says gestures often convey more than words.   She poi... More >

July 21, 2009

Going Green: Can Walmart Pull it off?

Just how will Walmart pull off its worldwide sustainable product index ? Business Week says it's going to be expensive for suppliers to provide the required information on how manufacturing all ... More >

Mayo Clinic Calls for Use of Data to Improve Health Care

The respected Mayo Clinic has come out against President Obama's national health care agenda, decrying it for failing to use data to improve patient care, reports Paul McDougall at InformationWeek .... More >

Does Social Media Use Add to Profits?

Does using social media help companies succeed? Or is it just a trend for successful companies to use social media?   There seems to be a link between the two, though a study by wiki provider W... More >

Best Buy Unleashes Twitter Drive

Best Buy is sending more than 500 sales and customer service reps out on Twitter. Though the consumer electronics retailer began using Twitter for internal communication about a year ago, up until no... More >

July 20, 2009

BI Can Help Cut Costs, too

While business intelligence traditionally was used to drive revenue, it also can be used to cut costs , according to NewsFactor.com .   The analytics tools can be used to indentify unprofitabl... More >

July 17, 2009

Walmart's Sustainability Index Seen as Pushing Innovation

Two writers on Harvard Business Publishing weigh in on Walmart's new sustainability index for suppliers. In a nutshell, the total ecological cost of a product will be boiled down into a single rati... More >

Get Closer to Improve IT, Business Relationships

If your organization struggles to get IT and business folks on the same page, nuture relationships between the two, writes Susan Cramm on Harvard Business Publishing .   If IT treats people l... More >

July 16, 2009

Using BI to Fight Cancer

In a piece on ebizQ , David Linthicum points to a CIO article on using business intelligence to treat cancer.   He writes: The reality is that the information existing within the clinical sit... More >

Microsoft Says Apple Wanted Ads Pulled

At a conference Wednesday, Microsoft  COO Kevin Turner said he knew the company's "Laptop Hunters" ads were working when Apple's legal department tried to get them pulled , reports AppleInsider . &... More >

July 15, 2009

Customers Vent at Microsoft, Verizon

When it comes to customer service, Microsoft and Verizon have some 'splaining to do, reports CNet News .   The two ranked poorly in a report by market researcher VendorRate . During the seco... More >

Latest Lesson in Online Customer Relations

In the latest example of a frustrated customer going online to air his complaints, Sons of Maxwell band leader Dave Carroll turned to YouTube with a song called "United Breaks Guitars." It's been a... More >

Microsoft to Continue 'Think Weeks'

Microsoft is continuing Bill Gates' tradition of "think weeks" -- going off into the wilds to read papers on the latest thinking in technology, reports TechFlash . (OK, the writing probably was pr... More >

July 14, 2009

eBay to Take Live Meetups on the Road

With the terrific headline "eBay Live! now dead" -- the writing, not the news -- Reuters reports that eBay's huge live networking event to connect sellers has been canceled.   The Wall Stree... More >

Venture Capital Takes a Dive in Second Quarter

The U.S. venture capital industry raised only $1.7 billion in the second quarter, down from the $4.6 billion raised in the first quarter, reports The San Jose Mercury News .   The numbers com... More >

Some Advertising Growth Expected

The worst is over for advertising, but a category called " response-based online advertising" is expected to be the only medium showing growth this year , according to Interpublic’s Magna unit. &nbs... More >

July 13, 2009

How a Tough Economy Favors Startups

Though it's tough to raise capital these days, other factors are making it easier than ever to start a business on a shoestring , reports The Wall Street Journal .   In this tough economy, it'... More >

July 10, 2009

Define Your Leadership in Six Words

On Harvard Business Publishing , leadership consultant John Baldoni urges adopting the concept of the six-word memoir to distill your leadership legacy.   Smith College's magazine came up with ... More >

'Frugal' Amazon Lights upon a New Way to Save

These days, everyone's looking to squeeze every last dime, but Amazon, known for being what TechFlash calls "frugal," has hit upon a new idea.   Workers at a fulfillment center in Kentucky dec... More >

VC Fund Targets Digital Media Startups

Michael Birch, co-founder of Bebo, and three other digital media types have formed a venture capital fund for European startups , reports BrandRepublic .   Joining Birch are Brent Hoberman, co... More >

July 9, 2009

How Two Types of Wikis Work

In a piece on Future Changes , Michael Idinopulos, a Socialtext VP, explains two different kinds of wikis .   In-the-Flow wikis are a place where people do their day-to-day work, typically rep... More >

Use Resources You Already Have to Improve Customer Experience

Peter Merholz, president of Adaptive Path, points to Nintendo and Southwest Airlines as companies with focus on customer experience that leads to success .   In a piece on Harvard Business Pub... More >

IT Essential Even When a Business Fails

Keeping IT systems running becomes a priority when a business fails , according to an article in Financial Times .   It's vital for insolvency administrators to be able to protect intellectual... More >

Economy Hits Ad Spending for Mobile, Social Networks

Research firm EMarketer has lowered its outlook for U.S. ad spending on social networks , foreseeing a decline of 3 percent to $1.1 billion this year, reports ClickZ . It's attributing it to -- wha... More >

July 8, 2009

Rebooting Your Company Culture

To change a corporate culture, change the stories told in your company , advises Peter Bregman at Harvard Business Publishing .   He tells of a client who told the story about requiring an emp... More >

July 7, 2009

Applying Efficient Processes to Produce

An interesting piece in Fortune explains how food distributor Sysco uses technology to gain maximum efficiency.   It says Sysco supplies one in three U.S. restaurants, cafeterias and sports ... More >

July 6, 2009

Lessons from a Data Center Fire

The fire and power outage at Seattle's Fisher Plaza East data center facilities offers important lessons in disaster planning, reports TechFlash . Microsoft's Bing Travel site was down for 36 hours,... More >

BT Backs Away from Targeted Advertising

After all the uproar over the secret testing of the Phorm targeted-advertising project, BT, the U.K.'s largest Internet service provider, has announced it has no immediate plans to implement it. Sh... More >

Firefox Add-On Offers Mass Opt-Out of Targeted Advertising

A doctoral student at Indiana University’s School of Informatics has released an updated add-on to the Firefox browser to allow people a simple way to opt out of targeted advertising on 84 differen... More >

July 2, 2009

Datamonitor: Recession Pressures Increasing Focus on Green IT

Moves toward creating a greener data center are more return-driven now than in the past several years, and an ROI calculation is necessary, says Datamonitor analyst Rhonda Ascierto, who recently comp... More >

Rebound of IT Budgets Will Favor Windows 7, Says Forrester

Now that Forrester Research is forecasting a drop of 10.6 percent in global IT spending for 2009 , and a drop of 5.1 percent in the U.S. for the year, it adds that the resulting position for many co... More >

July 1, 2009

LogMeIn Raises $106.7 Million in IPO

On-demand software maker LogMeIn set its share price at $16 for its initial public offering, the top of its expected price range, reports Reuters .   The Woburn, Mass.-based company sold 6.7... More >