To save money in the continuing economic slump, many companies are looking to telecommunications, says IT Business Edge editor Lora Bentley. She recently interviewed Julie Dillenbeck, marketing VP at Global Capacity, a telecommunications information and logistics company that helps businesses increase efficiency with supply chain issues for access networks globally.

ThisTelecom Expense Management Calculator in the Knowledge Network will also help you estimate the potential savings that telecom expense management can provide. The benefits of TEM often extend beyond savings on the corporate phone bill. By carefully tracking contracts and usage, TEM can spotlight areas where contracts should be modified to eliminate unnecessary costs such as vendor penalties associated with over- or under-usage.