Knowledge Network : Reducing Cost-to-Serve End-User Support Services : Version History http://www.itbusinessedge.com/cm/docs/DOC-1461/version Document Version History: Reducing Cost-to-Serve End-User Support Services en Thu, 16 Jul 2009 19:30:19 GMT Clearspace 2.5.5 (http://jivesoftware.com/products/clearspace/) 2009-07-16T19:30:19Z en v2 of Reducing Cost-to-Serve End-User Support Services http://www.itbusinessedge.com/cm/docs/DOC-1461/version/2 View changes: n/a Tue, 16 Jun 2009 12:50:07 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/docs/DOC-1461/version/2 2009-06-16T12:50:07Z 4 months, 1 week ago v1 of Reducing Cost-to-Serve End-User Support Services http://www.itbusinessedge.com/cm/docs/DOC-1461/version/1 View changes: n/a Tue, 16 Jun 2009 12:50:07 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/docs/DOC-1461/version/1 2009-06-16T12:50:07Z 5 months, 1 week ago