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July 29, 2010

Eight Truths of Enterprise IT

Truth is a funny word. It smacks of empirical fact and righteousness.   But truth is not that. It’s subjective — a cocktail of knowledge, experience, context and bias.   I admit that an att... More >

July 21, 2010

Rescuing Struggling Business Processes from the Back Office

Six simple steps companies can use to identify and fix the unproductive pain-points in their business   So much has been written about efficiency in manufacturing that its is time for the masses... More >

July 20, 2010

10 Key Components of a Successful Security Resume

Security professionals who want to be at the right place at the right time from a career growth perspective should think about the quality of their security resume. Many times a security professional... More >

Ben and Jerry's Abandons E-Mail, and Its Fans

The news that Ben & Jerry’s ice cream will stop sending e-mail to its 1.3 million customers is, frankly, remarkable.   What were they thinking? Are they nuts?   The plan, announced in... More >

July 16, 2010

Saving with Unified Communications for the Small Business

The promise of simple, reliable, and feature-rich unified communications phone systems has been made for what seems like decades. The fact is, big companies with big IT departments and big budgets ... More >

July 15, 2010

How a Cloud Can Brighten Business for Smaller Companies

America’s small-business owners always have been very resourceful in running lean companies, and their ability to integrate lighter, less costly methods into their operations today extends to the way... More >

July 14, 2010

Performance and Capacity Assurance in the Virtual World

From an operational perspective, virtualization introduces some new challenges and makes others worse. For example, capacity management is a mystery.   For that reason, it has been described as ... More >

How the Great and the Mediocre Treat Research and Development in Hard Times

When a recession like the last one hits, mediocre companies panic and good companies don’t. To see how the difference plays out, look at how both kinds of companies treat research and development dur... More >

Addressing Performance, Availability, Data Protection and Security Concerns in Cloud Storage Environments

  How Hybrid Storage Solutions Address Critical Cloud Storage Challenges   IT organizations are naturally interested in public and private cloud storage services due to their ability to cou... More >

July 13, 2010

The Secret to Happy Customers and Better Budgets? Kiosk Software

When it comes to pleasing customers, increasing employee efficiency, and maximizing the value of your existing resources, providing meaningful self-service options is a solid strategy that is sometim... More >

Mobilization's Next Frontier: CRM Applications

Extending applications such as e-mail to smartphones has become commonplace. Now, the next wave of enterprise applications, Customer Relationship Management (CRM) and mobile workflow, is coming to ... More >

July 8, 2010

The SMB Road to Virtualization: Is It a Fit for Your Business?

Desktop virtualization is a technology “hot button,” with industry pundits touting widespread adoption. While offering many proven benefits, small and midsized businesses (SMBs) that are planning to ... More >

How Content-as-a-Service Is Forever Changing the Learning Content Industry

    There is an old mantra that says “content is king,” and in many organizations, where content management is considered a business critical strategy for staying up-to-date with the ever-c... More >

July 3, 2010

Computer Network Defense (CND) and the Intelligence Community – A Higher Level of Security

There are three sectors of the federal government that are vitally concerned with computer network defense, and the intelligence community adds an additional level of security because of the classifi... More >

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