Companies’ communications strategies must be agile in a rapidly evolving market
Topic: Comcast
Topic: AT&T
Thanks for the thoughtful comment, Bill. I sort of agree with you. There may not be a red flag, but there clearly is a yellow one. That is that the telcos and the over-the-top players are battling the cable guys very effectively. It's almost a carbon copy of the MSOs foray into VoIP. The bottom line is the cable guys who don't adjust to a world in which they aren't awarded the video market based solely on the fact that they are the video guys of a bygone era are in trouble. The folks who adjust will do fine.
This article references the company SureWest... which I happen to be a customer. I switched to SureWest from Comcast because SureWest provided a whole lot more bandwidth than Comcast could provide and the quality of the HDTV programming from SureWest is vastly superior. With SureWest's active optical network, each subscriber has a dedicated 100 Mbps synchronous connection with the head-end. Out of that 100 Mbps, 15-50 Mbps of synchronous bandwidth is available for Internet, with the remaining 50-85 Mbps for all the TV channels. Unlike traditional cable, IPTV only sends the channels being requested at the moment. Until recently, we had MPEG2 signals, but they recently changed to MPEG4... I have yet to notice a deterioration in HDTV quality... it is still far superior in quality to ANYTHING from Comcast.
The issue is newer technology is superior to traditional technology, but those who have invested heavily in traditional quality feel the pain of others adopting the newer technology to begin with. Traditional phone technology has been around for several decades with improvements along the way. With these improvements, attempts to maintain backwards compatibility has existed. Along came VoIP and telephone companies started to feel the pain; not only from VoIP, but also cellular telephone. Some telephone companies, such as SureWest, has recognized the trends and invested into expanding their IP network. They still offer copper telephone service, but expanding more with fiber and using VoIP. At the same time, they are taking on cable companies by providing a superior QUALITY service. SureWest does not have the marketing power as Comcast, so they don't offer the same programming, but they are improving.
Thanks, Ron. You hit the nail on the head. The point always is that the incumbent has great advantages in first-to-market and a high profile and marketing muscle, etc. when the technology changes are simply a slightly different shade of gray. But when better technology emerges that is truly different (TDM to VoIP and traditional broadcast to IPTV are two examples) the advantage goes to the newcomer because they aren't weighed down by the old technology. Telcos, for instance, lost a bundle trying to squeeze every last buck out of their T1s and their TDM infrastructures in the face of new technology. It makes sense, you can't just say, "Hey, here's new and better technology--let's chuck what we've been doing for the past XX years."
Topic: IPTV
Delivering TV over the IP network is opening the entertainment market to telecoms
Blog: The Death of the Early Adopter
Article: HomePlug Alliance Works Toward Data, Smart Grid Specs
White Paper: IPTV: Confidence Rising
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AT&T, Comcast, Verizon
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Sorry, this data isn't as alarming as a first glance might suggest. By-and-large the telcos are signing up new IPTV customers as they build into new areas which they didn't previously serve, hence they are offering a new service and some percentage of customers are opting to try something new (i.e. dump cable) or take advantage of a new service. Other than in new construction, the cable operators have generally offered service to most of the population for years, so most who want cable already have it, and you're not likely to see rapid uptake. Given that most cable operators have stable or growing overall video subscriber bases, I don't see any obvious red flag.