Conceptually, the value of telepresence systems from companies such as Cisco, Polycom and others is easy to comprehend. The challenge is finding the wherewithal to actually deploy it. According to Dane Martin, a principal consultant with the IT services firm Dimension Data, there are basically seven reasons that explain why more companies are not adopting telelpresence at a faster rate. They include:
Of course, we can add to these issues interoperability and the fact that many companies are not sure if they want to acquire telepresence products or have it delivered to them as a service. And finally, nobody is quite sure where telepresence fits in among the pantheon of unified communications solutions.
None of this means that telepresence won't become widespread. But while the technology definitely adds business value and has made significant strides in the last year, you can't help but wonder if all these issues mean that mainstream adoption of telepresence is still a year away or more.