The Case for Application Testing Services

Michael Vizard

When it comes to building applications, nobody really wants to be on the quality assurance team. Every developer out there thinks of themselves as being best-in-class, so inevitably the folks that get put on the internal QA team are by definition not the best developers available.


The folks at Capgemini see this fundamental issue as one of the main reasons that, as more focus is put on compliance and security, IT organizations are going to outsource application testing. To that end, Capgemini is unifying its two major testing arms into a single business unit that will be headed by Charles Li. Previously, Capgemini had two distinct testing units; one that was centered on Capgemini itself that was anchored around testing tools from Hewlett-Packard, the other anchored around testing tools from IBM that was delivered via the company's Sogeti subsidiary.


By bringing the two units together, Li said Capgemini is trying to achieve critical mass in an area that tends to generate a lot of complex management issues. The first issue is simply relying on internal developers who are not experts in quality testing procedures. The second issue is that while many companies have outsourced testing previously, they usually chose the lowest cost provider. Those choices have come back to haunt many companies that find it difficult to work with those providers when many of their testers were not local or even experts in testing practices.


The other big issue that companies wrestle with is application security. Developers are taking more responsibility for testing, but they view security to be a "non-functional" testing step. That brings up issues about where and when to test for security. Li advocates that while security is part of the non-functional testing process, it needs to be closely coupled to the overall development process.


There's a lot of competition to provider testing services, and it can generate internal controversy when an IT organization decides to outsource this process. The issue, says Li, is to make sure that the testing service is really staffed by QA experts, versus just an IT services firm that is merely repurposing available IT people to do some unspecified level of testing.



Add Comment      Leave a comment on this blog post
Mar 4, 2010 1:02 AM Charlie Li Charlie Li  says:

Mike,

   A few corrections to this blog:

1.  Sogeti and Capgemini and two organizations within the Capgemini Group and we are combining our strength, meaning our assets, go-to-market in N.A.  We are not merging or combining the two arms or units in N.A.  Previously, the two organizations operated independently.  Our operations in India will be combined into a single testing COE to support our clients.

2.  This is a global initiative if you read the press release and is headed by Hans Van Waayenburg.  I will be responsible to help drive the N.A. business for the initiative.

3.  Sogeti and Capgemini has equal strength in the testing area, both bring a lot of IP and experience.  The combined strength will bring more value to our clients.

thank you,

Charlie

Reply
Mar 4, 2010 1:07 AM Charlie Li Charlie Li  says:

Sorry to correct my previous typo:

Sogeti and Capgemini ARE two companies within the Capgemini Group and we are combining our strength, meaning our assets, go-to-market in N.A.  We are not merging or combining the two arms or units in N.A.  Previously, the two organizations operated independently.  Our operations in India will be combined into a single testing COE to support our clients.

Reply

Post a comment

 

 

 

 


(Maximum characters: 1200). You have 1200 characters left.

 

 

Subscribe to our Newsletters

Sign up now and get the best business technology insights direct to your inbox.


 
Resource centers

Business Intelligence

Business performance information for strategic and operational decision-making

SOA

SOA uses interoperable services grouped around business processes to ease data integration

Data Warehousing

Data warehousing helps companies make sense of their operational data


Thanks for your registration, follow us on our social networks to keep up-to-date