The BigFix Is in at IBM

Michael Vizard

Offering further evidence that IT vendors want to automate the management of IT on a massive scale, IBM today announced it is acquiring managed services provider BigFix.


BigFix has developed a series of remote managed services offerings based on tools it developed and technologies it has partnered with a variety of vendors to deliver.
By adding BigFix to its Tivoli portfolio of software, IBM is adding agent technology to its systems management wares that automatically updates any system that is out of compliance with policies that are defined by BigFix in accordance with the wishes of the internal IT department.


In recent months, BigFix has also added security software, energy management and desktop virtualization tools to its lineup.


As more customers re-evaluate how they allocate their IT personnel, IBM and BigFix are betting that more of them will opt to automate routine systems management tasks by outsourcing those responsibilities to service providers that can manage millions of devices, said BigFix CEO David Robbins. That requirement is only likely to increase as the "consumerization" of IT" results in the proliferation of a new generation of smartphones and tablet devices that all need to be managed.


By acquiring BigFix, IBM is signaling even more aggressively that it wants to effectively take over responsibility for most routine IT management tasks.


The degree to which customers will let that actually happen is going to vary widely. But it is certain that more and more automation of IT processes is on the way. And all that automation has profound implications for how IT is going to managed on a daily basis from here on out.

 

Terms of the deal were not disclosed.



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