Five Considerations When Deploying the iPad in Your Business
Factors to consider before deploying the iPad.
For years IT organizations have preached the necessity of maintaining a homogenous IT environment in the name of systems and security management. That insistence usually translated into Windows-only systems with a few exceptions for creative types of people who insisted on having Apple Macintosh systems.
But with the advent of the Apple iPad, an interesting, perhaps even hypocritical, phenomenon is starting to take place. Many of the first people bringing the Apple iPad into the workplace are in the IT department. In fact, Bomgar, a provider of IT service management software, just announced Apple iPad support in the form of a Bomgar iPad Rep Console through which they can manage remote PCs and mobile computing devices.
Troy Harrison, vice president of product management at Bomgar, says that customers are requesting iPad support because it increases the productivity of the IT support staff, which can now open and close job tickets no matter where they are. Of course, Harrison concedes that the simple fact that IT people are often attracted to the coolest and latest tech gadgets probably has something to do with it as well.
But the issue that many IT professionals will have to resolve basically comes down to not putting themselves in a position where they are telling the rest of the company to "do as I say, not as I do."