Given the popularity of social networking sites as a vehicle for sharing information, it should come as no surprise that this style of communication is now being incorporated into IT management software.
The latest vendor to include social networking tools as part of their IT management framework is ManageEngine, which today launched IT Pulse, a social network platform designed specifically for use within IT organizations.
According to ManageEngine President Raj Sabhlok, the nature of most IT management tasks involves a lot of collaboration, especially when it comes to notifying other members of the IT team that a project has been assigned or completed.
Social media tools have become the way most people prefer to communicate with each in their personal life so it only makes sense to extend that paradigm out to the work environment.
Of course, there may be an age issue in terms of how familiar some people are with that paradigm. But as Sabhlok notes, social networking tools are regularly accessed by people in all age groups largely because the tools themselves are fairly intuitive to learn.
IT people aren't always best known for their communication skills. But they do tend to like to interact with people online, so theoretically making social networking tools a standard part of the IT management experience should lead to fewer misunderstandings and higher levels of collaboration across the board.