IT organizations have traditionally been taught to manage things in the context of silos such as storage, databases or specific applications. So when the business asks the IT organization to manage things in the context of a process, it tends to, pardon the pun, not compute with the IT organization.
This is one of the primary reasons that business transaction management systems and even larger business process management systems have such a tough time getting implemented. Often, the IT organization isn't sure which applications and systems are being touched by an given transaction or process.
INETCO Systems Ltd. wants to change that equation with a BTM system that includes the monitoring functionally needed to track and discover any given transaction. According to Marc Borbas, vice president of marketing for INETCO, this capability greatly simplifies the deployment of the company's INETCO Insight software, while also serving to make the IT organization look more business-savvy to the rest of the organization.
In addition, Borbas says the company's software can even see changes to the IT infrastructure in real time in order to alert IT managers how those changes might affect any given transaction.
With new financial regulations seemingly cropping up daily, it's only a matter of time before IT organizations will have to more closely monitor specific transaction anyway. There's also no doubt that BTM software has a lot of potential in bridging the divides between IT and the rest of the business. The challenge has been trying to find a way for IT to get their arms around the actual transactions.