Red Sox Rally around SharePoint

Michael Vizard

When it comes to baseball, the Red Sox have one of the most sophisticated approaches to IT of any team in the major leagues. But when it comes to automating back-end operations, the Red Sox's batting average is, well, about average.

In the past six months, however, the Red Sox have been significantly improving their back-office game using Microsoft SharePoint as a foundation for automating a lot of previously paper-centric tasks. Most recently, the team has started scanning invoices and other business documents into SharePoint using eCopy PaperWorks software from Nuance.

According to Sheila MacDonald, the .Net developer for the team, the Red Sox like SharePoint because it provides a more flexible platform for automating business processes that may change over time. That doesn't mean the Red Sox are eliminating packaged applications, it just means that they need a platform as flexible as SharePoint to create applications that are specifically optimized around the way the Red Sox back office works.

Like most companies, the Red Sox are still challenged by the need to automate paper-based processes that support about 200 end users. The organization that takes pride in the Green Monster in left field also is using SharePoint to go green by reducing paper consumption.

Longer term, MacDonald said she expects that the Red Sox will methodically work their way through automating any number of processes, such as tracking fan mail, as the organization gets more proficient in SharePoint. But for the moment, she and the part-time intern that help develop these applications have all the work they can handle.

Add Comment      Leave a comment on this blog post
Oct 25, 2010 4:04 AM document scanning dude document scanning dude  says:

Leave it to the bosox to figure this out. Their GM, Epstein, is a boy genius. Way to go guys. Keep up the good work and keep winning!


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