Eight Insights on the True Value of SaaS
Cloud computing and SaaS bring so much more to the table than simple outsourcing.
One of the challenges that many IT organizations have today is that their approach to managing IT is a mess. This is nobody's fault especially; it just tends to happen over time.
In fact, a good indication that maybe your approach to managing IT is outdated or sub-optimal just might be the number of tools you're using to manage the environment. After all, the tools cost money and the people needed to master them are even more expensive.
There are two basic options to consolidating this problem: You can either consolidate your management tools on premise or you can think about migrating to a software-as-a-service (SaaS) approach. An example of the latter approach is a new IT Service Management Software as a Service Solution (ITSM SaaS) developed by Unisys.
According to Brad Arnold, global product manager for converged remote infrastructure management for Unisys, this approach is less radical than it seems because it can wrap around your existing systems management tools. That means companies can make a more evolutionary shift to the cloud to manage their internal IT environments, he said.
In addition, IT organizations will be in a better position to manage IT resources in the cloud and on premise using a SaaS application, and no one has to incur the expense of setting up the hardware to run systems management tools.
IT organizations have a lot of attachment to the tools they use. But the fact of the matter is that frameworks such as the IT Infrastructure Library (ITIL), along with fewer actual bodies to go around, are forcing IT organizations everywhere to rethink their approach to IT management. And once you start going down that path, you might as well put all options on the table.