Operational Business Intelligence Meets BPM

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Seven Deadly Sins of Business Process Management (BPM)

Organizations must be aware of the possible downfalls of implementing a BPM campaign with inadequate focus on end-user adoption.

If the whole value proposition of Big Data is being able to make better business decisions, then it would seem there should be a natural convergence between Big Data and the whole emerging area known as operational business intelligence (BI). The challenge, however, is that there is a huge gap between collecting massive amounts of data and turning it into actionable business intelligence.

At the TDWI Solution Summit this week, Vitria Technologies previewed an approach to that problem in the form of what the company says is the industry's first platform for delivering operational intelligence applications.

Built on top of a complex events processing (CEP) engine developed by Vitria, Dr. Dale Skeen, CTO and co-founder at Vitria, says the Vitria Operational Intelligence Platform will be an application that organizations configure and invoke versus providing customers with a set of tools that they can use to build an operational BI application.

In addition, Skeen says the Vitria Operational Intelligence Platform is based on a CEP engine that uses all the data in the system to automate a specific business process in real time. In that context, the Vitria Operational Intelligence Platform represents of convergence of Big Data and business process management (BPM).

Towards that end, the first application Vitria showed this week was KPI Builder, which is designed to allow organizations to build and monitor key performance indicators in a matter of minutes. The ultimate goal, says Skeen, is to build a series of related applications that can drive a business process in real time.

What Vitria is trying to specifically address is a gap that currently exists between BI applications that focus on historical data and the need to be able to utilize current information to automate a business process. After all, most business people would tell you that all the great information in the world isn't going to be of much value unless it can be applied to changing an actual business outcome. Otherwise, all you're really doing is simply identifying what went wrong after the fact, which is often the business equivalent to closing the barn door after the horse has gone.

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