One of the issues that end users are increasingly having more trouble with is transferring files. As files continue to grow in size, they frequently exceed the limitation of the e-mail systems installed in most organizations. And now that more users are mobile, those files become even more unwieldy and difficult to manage.
There are, of course, a number of solutions to this problem, most of which involve sites providing FTP services or sites using some proprietary protocol and dedicated pieces of software. But the folks at ShareFile are making a case that all these approaches to sharing files are unnatural. What end users want, says Steve Chiles, chief marketing officer for ShareFile, is a way to transfer files using a simple browser regardless of the computing device they have at hand.
To address that latter issue, ShareFile today extended its file sharing service with the addition of ShareFile Sync, which users can invoke to continuously synchronize specific files and folders as part of a workflow process.
According to Chiles, what makes ShareFile unique is that it allows end users to make use of FTP without having to interrupt their natural workflow. Chiles says that FTP is more than adequate for any file transfer, but that software vendors have made it a little too arcane for most people to use.
ShareFile solves that problem by allowing end users to invoke ShareFile from within their browser, or the company's service could be embedded within just about any application. In either scenario, the whole point is to make FTP more accessible.
To many IT professionals, the use of FTP to transfer files is a pretty routine affair. But many end users see FTP as some sort of complex thing that has to be set up by the IT department and is to only be used in special circumstances.
As files increasingly become problematic to share and manage, maybe the time has come to take away the mysteries surrounding FTP in the hopes that as more end users get comfortable with it, the less likely they will be to clog the e-mail system.