Applying Analytics to Enterprise IT

Michael Vizard
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Eight Essentials of Business Analytics

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There's no doubt that the number of applications running on top of virtual servers is increasing with each passing day. What's not clear is how IT organizations are going to manage those applications given how dynamic most virtual server environments are.

That's what makes a joint effort between Netuitive, a provider of tools for analyzing virtualization environments, and CA Technologies worthy of note. Under the terms of the partnership, Netuitive is integrating its namesake predictive IT analytics software with the Introscope application lifecycle management (ALM) tools from CA Technologies.

According to Daniel Heimlich, Netuitive vice president of marketing, Netuitive gathers data about the state of the virtual machine environment in real time from IT infrastructure components and Introscope, which CA Technologies picked up via its acquisition of Wyle Technologies in 2006 to optimize the deployment and performance of enterprise applications.

As the complexity of enterprise IT continues to increase, Heimlich says half the battle is trying figure out what might be the source of the problem. Better still, says Heimlich, is a system that tells you what problems you're likely to encounter and what specific applications will be affected.

Businesses today routinely use analytics to discover underlying issues with the business. The same principle, says Heimlich, should also be applied to managing the complexity of enterprise IT today.

The simple fact of the matter is that there are not enough people on most IT staffs to keep track of all the potential issues, so without some help in the form of analytics software, it's only a matter of time before something goes wrong that winds up having a catastrophic impact on the business. Once that happens, it's only a matter of time that the rest of the business starts asking questions about the competency of the IT staff. So before that conversation ever gets started, the better part of valor is to make sure the problem never happens in the first place.

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