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Ever notice that some companies are a whole lot better at customer service than others? It’s almost like than have an uncanny ability to spot the kind of people who just want to be helpful. But hirin... More >
As cloud computing continues to evolve, software licensing presents one of the major challenges. Most licensing models are from a soon-to-be-bygone era. It remains to be seen what will replace those ... More >
When you look at any of the application-deployment practices used by most IT organizations, you find they tend to rely on manual processes or custom scripts that don’t scale very well or define an ea... More >
Seems like all it takes to claim to be a public cloud computing service these days is the ability to provide remote access to a server. From small consulting firms hosting an e-mail application to co... More >
Your organization likely will find itself in the near future supporting custom applications for various smartphone platforms. Whether it’s the Apple iPhone, Windows Mobile, Blackberry or Google Andro... More >
Every now and again, two major trends come together to create a phenomenon that is greater than the sum of their parts. One major trend is the rise of touch-screen tablets, most notably in the form o... More >
Nearly every IT vendor sees major opportunities associated with applications to manage sustainability. After all, issues related to carbon footprint are becoming a bigger part of the business equatio... More >
Everyone is familiar with the role of the chief information officer, and the chief technology officer is gaining momentum as the lead technologist in the enterprise. But the folks at EMC are starti... More >
When it comes to managing applications, there’s an assumption that somehow the process is rational. And yet, in the enterprise we see redundant applications and sometimes even applications still ru... More >
As more IT organizations begin to evaluate their existing application portfolios as they prepare to adopt a private cloud computing model, one question that seems to come up is: Just what does it mea... More >
Any time business executives get together to talk about pricing, it’s historically been something of a guessing game. No one is quite sure what the market will bear or, for that matter, what compet... More >
With the advent of desktop and then application virtualization, IT organizations must change the way they think about managing software licenses. Rather than being a total of licenses deployed on ind... More >
Oracle used the launch today of Enterprise Manager 11g to drive home its argument that IT has become too complex to manage, and that the primary culprit behind this tragic state of affairs is all t... More >
A key element of Microsoft’s approach to business intelligence is the inclusion of support for PowerPivot technology not only in Excel 2010 spreadsheets, but also SQL Server and Microsoft SharePo... More >
Just about every provider of enterprise software is talking up business process management (BPM) to one degree or another these days. The latest example this week is the release of an update to the O... More >
One of the great unknowns about cloud computing providers is what level of performance IT organizations will actually see. We already have free services that measure the network availability of thes... More >
The trouble with aging IT gear is that it’s becoming increasingly hard to get rid of responsibly. In the recent good old days, there was a thriving market for used IT gear. That market still exists, ... More >
When it comes to security breaches, everyone likes to bemoan the state of IT security. But most breaches occur because some employee either accidentally or on purpose divulged some information that h... More >
While just about everybody is using or investigating using some form of cloud computing, the real question is when will mission-critical applications find their way to the cloud. An online survey o... More >
There’s a new school of thought starting to emerge in the world of analytics that stresses the value of analyzing streams of data in real time. The biggest proponent of this approach to analytics is ... More >
Businesses routinely struggle with the void between the people who design Web applications and those who write the code that actually makes the application work. At the root of the problem? Designers... More >
One of the toughest decisions any company faces these days is the right balance between relying on internal IT and external IT service providers. On paper, the internal IT organization should have al... More >
Just about every IT organization is being asked to justify what it can deliver using internal resources versus those available in the cloud. The trouble is that the tools that can make or break the f... More >
When someone robs you, there are telltale signs, such as a missing wallet or mysterious charges on a credit card bill that make it apparent what transpired pretty quickly. Unfortunately, the same thi... More >
We all know that people are relying more on social networks such as Facebook rather than e-mail to communicate. But as the nature of online communications shifts, so too does the behavior of cybercri... More >
As social networks evolve, one of the more popular things to do on them is to play games such as Farmville, Mafia Wars and Castle Age. While these games are no doubt fun, they present cyber-criminals... More >
One of the things that made Dell so successful is that it pushed the configuration process out to the customer. Instead of trying to package various components together to meet some perceived need, D... More >
Just about every IT executive is hip to the concept of running IT as a business. The real question is how to go about it. According to BMC CTO Kia Behnia, IT needs to start this transformation at th... More >
As Microsoft.Net continues its rise as a platform in the enterprise, customers that have adopted applications built on top of this framework are starting to derive some significant benefits. For exam... More >
Now that Salesforce.com has formally rolled out its Chatter social-networking functionality inside its software-as-a-service application and created a ChatterExchange service on top of Force.com, ... More >
Right now many IT organizations are hampered not so much by their budget as they are by their ability to access power. In ideal world, many of them would be taking advantage of next-generation serve... More >
The U.S. government is in the middle of a massive project to count every American as part of a once-a-decade effort to figure out how to distribute services and allot representatives in Congress. Thi... More >
The trouble with protecting intellectual property from theft in the digital age is that we have yet to apply a framework that makes it relatively simple to distingush crucial content from common ever... More >
As much as one might agree with the general sentiment espoused by the Federal Communications Commission about net neutrality, the concept is illegal under the law. Of course, courts prefer to rule on... More >
There are many myths when it comes to disaster recovery. But when it comes to disaster recovery, events such as earthquakes in Mexico will generate all the headlines. But in reality, disaster recove... More >
A new survey conducted by Forrester Consulting on behalf of Microsoft and RSA, the security unit of EMC, suggests that while companies are doing a pretty good job when it comes to securing customer i... More >
One of the core issues that plagues most companies is their over reliance on spreadsheets to run the business. The spreadsheet is probably one of the greatest applications ever invented. But like mos... More >
Gathering the wisdom of the crowds in one thing, analyzing it is quite another. Crowdcast , which makes a crowdsourcing application for the enterprise, has added an Executive Dashboard that helps exe... More >
One of the challenges associated with cloud computing is determining which rules and regulations apply to the data based on where it is physically stored. For example, many companies in countries aro... More >
One of the challenges that many IT organizations are starting to discover is how divorced their approaches to content management and social networks really are. In many cases, these two activities ar... More >
While there is some significant potential for application social-networking tools in the enterprise, the challenge is finding the best way to use these tools to augment existing business processes ... More >
When it comes to enterprise applications, customers want the best of two very distinct approaches. The first is the benefit of all the pre-defined business processes that typically come with a suite ... More >
Data management tips and techniques that insure ease of access, comprehensive security and absolute privacy for your invaluable company information.
Indispensable technologies and best practices to maintain your organization's most valuable asset.
Learn more about this middleware layer that pools and dynamically provisions infrastruction application delivery resources to lower costs and improve efficiency.
Tools, best practices and expert advice on managing your enterprise IT infrastructure, databases, and Web service components.
