As Salesforce.com becomes a more standard option within the pantheon of enterprise application software, IT organizations are increasingly being asked to lead data integration projects anchored arou... More >
There has always been a divide between what the boss and the rank and file know about the business. But when it comes to security, that divide can be fatal. A new survey from the Ponemon In... More >
One of the biggest challenges with cloud computing is not necessarily adopting it, but rather how to manage it. By definition, cloud computing means that data resides outside the IT organization. IT ... More >
As the CEO of xTuple, Ned Lily will be the first to tell you that he’s not sure exactly how much traction open source ERP applications are going to gain as a cloud computing service, but he aims to f... More >
Whenever disaster strikes the biggest issue that any IT organization faces is how to restablish communications. After all, all the server availability in the world won't mean a thing if there is no w... More >
Despite increased application workloads driven largely by the use of Linux, for the past 10 years IBM has been pretty defensive about the mainframe. After all, every vendor in the industry takes pots... More >
When it comes to baseball, the Red Sox have one of the most sophisticated approaches to IT of any team in the major leagues. But when it comes to automating back-end operations, the Red Sox's batti... More >
As data moves into the cloud, so too will the need to integrate it. That’s the fundamental thought behind new services designed to allow end users to “mash up” data in the cloud. Once upon a time, we... More >
Although just about everybody thinks cloud computing in one form or another is a good idea, a lot of issues still need to be worked out. Unfortunately, most of these issues can’t be worked out until ... More >
Recognizing that Salesforce's earlier purchases of Radian6 and Assistly Tandberg rolled out a new telepresence service at the VoiceCon conference this week. According to Mike Baird, Tandberg seni... More >
Perhaps the biggest leading indicator of the success of Microsoft’s Windows 7 platform is the number of IT organizations deploying the first release of a brand new operating system. According to a s... More >
Everybody by now is familiar with the concept of buying mobile applications at an online store. But what about visiting an application superstore that carries applications for a whole range of device... More >
When it comes to software-as-a-service applications (SaaS), one of the last bastions of resistance is the finance department. After all, that’s where all the most sensitive data is, so the natural in... More >
After much debate, there seems to be some consensus building on how responsibilities for data governance should be split between the business and IT . While IT is good at setting up the systems that... More >
Conceptually, the value of telepresence systems from companies such as Cisco, Polycom and others is easy to comprehend. The challenge is finding the wherewithal to actually deploy it. According to Da... More >
There’s a fine line between being reactive versus proactive when it comes to end-user support that is going to greatly influence your approach to help desk software in the future. If all you r... More >
Now that Microsoft has officially rolled out its desktop virtualization strategy, there is a lot more clarity in the world in terms of licensing and cost. Of course, Microsoft wants customers to li... More >
The concept of trying to manage knowledge on a corporate level is hardly new. Knowledge management applications have been around in one form or another for years. The trouble was first getting people... More >
Everyone can relate to this customer predicament. You need help with a particular product or service, but you wind up having to call customer service multiple times. Each time, however, you have to t... More >
When it comes to testing applications , IT organizations spend a lot of time going over the same old ground. This is because each set of testers basically starts from scratch. But many applications ... More >
With the formal rollout today of IBM’s cloud computing service for application developers, the nature and scope of application development projects in the enterprise is on the cusp of major change. I... More >
As one of only two official resellers of SAP software, Capgemini has developed a tremendous amount of ERP expertise. Now the IT services company, in partnership with its Sogeti subsidiary, is gearing... More >
There’s a lot of relevant information flowing through any organization that never really surfaces in a timely or relevant way. But a new approach that leverages the concept of “crowdsourcing “ on the... More >
As cloud computing evolves, it’s becoming clear that there will be just as much, if not more, incompatibility in the cloud as in on-premise applications today. Cloud computing standards that might ad... More >
The biggest issue with business process management is not all the rules, but rather the exceptions. In fact, there can be so many exceptions that it’s a wonder that anybody can discern any rules at a... More >
Software licensing has always been something more akin to an approximation rather than an exact science. The price companies usually paid for software was tied to the number of processors used. More ... More >
Sometimes the better part of valor is to just start over again. General Motors appears to be taking that approach when it comes to setting up the manufacturing systems for its battery assembly operat... More >
In the wake of a recent IBM survey of chief financial officers that found major gaps in the distribution and processing of financial information, Adaptive Planning CEO Bill Soward contends that the... More >
While all the buzz (pardon the pun) today is about the launch of the Google Apps marketplace , the launch of such an offering from Google is arguably overdue. After all, Apple pioneered to concept a... More >
While there’s general agreement that there is a much greater need for data governance , there’s not much agreement on the best way to go about it. A lot of that disagreement stems from the manual na... More >
With security positioned as the number-one issue holding back the adoption of cloud computing by luminaries such as RSA president Art Coviello in his recent RSA Conference 2010 keynote , there’s obv... More >
Crossbeam Systems , in the wake of the untimely passing of former CEO Peter Fiore , today named Mike Ruffolo, most recently CEO of Liquid Computing, as its new CEO. Crossbeam makes an X-Series platf... More >
As part of an effort to help get more IT professionals trained on how to deploy and manage Windows 7, the folks at The Training Camp have partnered with Microsoft to make available one day of free ... More >
What started as a new application development methodology favored first by independent open source developers and then commercial packaged application vendors is now making its way into enterprise IT... More >
Google is moving toward its goal of becoming a universal service for storing and managing documents by acquiring DocVerse , which allows users of Microsoft Office applications to share documents onl... More >
The annual Healthcare Information and Management Systems Society (HIMSS) conference this week was the backdrop for the release of the society’s annual leadership study , which more than anything h... More >
Microsoft CEO Steve Ballmer told a gathering of students at the University of Washington today that he is betting the company on cloud computing . Given the nature of the audience, Ballmer dwelled h... More >
First loading data into and then integrating applications with Salesforce.com has always been a source of annoyance for many IT organizations. The tools that Salesforce.com provides are not as robust... More >
The problem with modern malware is that is never behaves as expected. Although the security industry as whole is getting better about responding to known threats, new threats pop up all the time. &n... More >
Business intelligence vendors tend to agree that BI software ultimately needs to be pervasive. That means users need easy access to it through a stand-alone tool or embedded inside an application. Ho... More >
One of the challenges any IT organization is going to face when trying to set up a self-service application for either internal employees or customers is setting up the infrastructure. InQuira , a pr... More >
IBM today released the results of its annual global survey of chief financial officers , who judging from the study are struggling with how to get the most relevant financial information into not on... More >
When it comes to measuring the effectiveness of a given application development project, value has always been pretty much in the eye of the beholder. In theory, the success of a software project cou... More >
It might not surprise some IT organizations to find they spend more on security consultants than they do on security technology. EMC’s RSA security division wants to address this issue by revamping ... More >
When you think about what the business wants from IT in 2010, the word "miracle" comes to mind pretty quickly. It wants IT to contain costs, while at the same time fueling innovation. What that essen... More >
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