Newsletters Welcome, Guest Log In | Register

From Under the Rug

The more sensitive it is, the more it warrants discussion

About this Blogger RSS

Subscribe

Sign up now and get the best business technology insights direct to your inbox.

  • Daily Edge
  • Business Tools & Templates
  • Aligning IT & Business Goals
  • Maximizing IT Investments
  • IT Careers

111

Why I Regret Buying an iPhone

Posted by Don Tennant Feb 18, 2010 9:22:08 PM

I have an iPhone, but if I had it to do over again, I would never have bought one.

 

It works just fine; I haven’t experienced the problems with AT&T that a lot of iPhone owners complain about, and I like a lot of the apps. But at the time I bought it, I wasn’t fully aware of Apple’s blatant, unapologetic contempt for its employees, its suppliers, the media and  its customers. Now that I’ve been educated, I’m sorry I ever bought one of Steve Jobs’ products.

 

Reuters reported on Wednesday that one of its reporters had been roughed up by security guards outside the factory of Apple component supplier Foxconn in Longhua, China. It was yet another outrageous display of the extremism Apple has promulgated in its obsessive demand for secrecy.

 

True enough, Foxconn supplies components for a lot of manufacturers other than Apple, including Hewlett-Packard, Dell and Cisco. But it’s Apple that creates the secrecy-or-else environments at Foxconn and other suppliers, and it was a prototype of an Apple product – an iPhone – that cost a Foxconn employee his life after it went missing last July. The Register captured the widely publicized event this way:

[Foxconn employee Sun Danyong] leapt to his death from his 12th-floor apartment window a few days after he told his superiors that one of the 16 iPhone 4G prototypes which had been entrusted to him had gone missing. Both Foxconn and Apple have acknowledged Sun's suicide.

 

What happened between Sun's admission of the missing prototype and his suicide is in dispute. According to various sources, including China Radio International and VentureBeat, Sun was allegedly beaten during a search of his apartment by Foxconn security personnel. A few hours later, Sun committed suicide -- an act that was videotaped by security cameras.

Apple’s obsession with secrecy at home, meanwhile, was well documented in a December Gizmodo article titled, “Apple Gestapo: How Apple Hunts Down Leaks.” The author wrote about an Apple employee named Tom, who told a frightening tale of Nazi-like tactics used within Apple’s Cupertino headquarters. Here’s an excerpt:

"You may want to know about their Worldwide Loyalty Team," Tom told me recently in an email. I read what he had to say. It felt like a description of the Gestapo, without the torture and killing part. … [H]e knows how it feels to be watched, to always be considered guilty of crimes against another kind of state. He knew how it felt to have no privacy whatsoever …

 

"Apple has these moles working everywhere, especially in departments where leaks are suspected. Management is not aware of them," he told me, "once they suspect a leak, the special forces—as we call them—will walk in the office at any hour, especially in the mornings. They will contact whoever was the most senior manager in the building, and ask them to coordinate the operation."

 

The operation, as Tom calls it, is not anything special. It is not one of a kind event. It's just a normal practice, and the process is pretty simple: The manager will instruct all employees to stay at their desks, telling them what to do and what to expect at any given time. The Apple Gestapo never handles the communication. They are there, present, supervising the supervisors, making sure everything goes as planned.

What’s especially galling is that these employees are subjected to this nonsense so that Jobs can turn every Apple product announcement into a self-aggrandizing media spectacle that wouldn’t be possible without the secrecy mystique. And it’s even more galling that the media and Apple enthusiasts buy into it like docile lap dogs, happily chasing the bones that Jobs throws out, and reverently licking up the crumbs under his theatrical table.

 

So if it’s not too late, and you’re still debating whether to buy an iPhone or any other Apple product, at least consider all of this before making a decision. I can tell you that I wish I knew then what I know now.

Add a comment Leave a comment on this blog post.
Feb 19, 2010 5:18 PM Guest Hector Schmector  says:

Hey Don,

 

Where did you go to clown school?

 

Hec

Feb 19, 2010 7:59 PM Guest jsk  says:

"It felt like a description of the Gestapo, without the torture and killing part."

 

so, aside from the terribly snappy uniforms, what exactly does that leave?  lets also consider that these are opinions by people that we don't really know anything about.  link-dumping your opinions doesn't make them facts, it doesn't even make them news.  and i may have missed the portion of your article that explains how you've gotten rid of your iphone (for all the oppression and tyranny and human suffering that apparently went into making it). 

Feb 20, 2010 5:09 AM Guest FreeRange  says:

Who really cares what you think? You're rant is totally BS. Apple was not involved in the interegation of the FoxConn employee, and even then they were protecting their multi-billion dollar business from corporate espionage. A business that involves manufacturing for many of the leading electoronics brands in the world, not just Apple. So why are you putting this on them. And of course Apple is super vigilant against leaks from within and from their outside contractors. They are running a multi-billion dollar business that every electronics company in the world is trying to copy or steal. These reporters are for all practical purposes committing corporate espionage just so they can get a scoop. So what if one is ruffed up a bit. He seems to be just fine and enjoying being the center of attention. Every single person and company that deals with Apple must sign an airtight non-disclosure agreement. Why don't you right about how people like this reporter are trying to get them to break the law?

Feb 20, 2010 6:21 AM Guest Steve McIntosh  says:

You seem to equate Foxconn’s security practices with Apple. Never mind that the Reuters article was written on an HP (HPQ) laptop manufactured by Foxconn and transmitted over Cisco (CSCO) equipment, also built by Foxconn, it’s Apple that Reuters’ wants focus on, and that apparently necessitated an unauthorized and unwelcomed photo-shoot at Foxconn facilities in Shenzhen.

 

From http://iphonasia.com/

Feb 20, 2010 6:52 AM Guest free restaurant business plan  says:

i didnt have much experience about the iphone but i think it is a good one thanks for sharing

Feb 20, 2010 7:55 AM Guest Josh WOods  says:

Dude, you need to jailbreak your IPhone if you want to experience all it has to offer.

 

Jess

www.anonymous-tools.se.tc

Feb 20, 2010 7:59 AM Guest RJ  says:

So you basically hate the iphone ( a gadget the perfomance and features of which do not depend on how the company which makes it runs itself ) just because the developers in the company want their project details to stay within the company. I was expecting you to mention some of the ( if any ) flaws of the iphone though.

Feb 20, 2010 8:08 AM Guest D  says:

I just can't find myself agreeing with you on this perspective.

 

Don't get me wrong. I dislike the fact that suppliers like Foxconn have created such an unhealthy environment for their employees. But I am forced to point out that Foxconn is in China, and China is not a 'Friendly to the little guy' kind of place. There are human rights travesties all over the place. The fact that Foxconn is just another one is not a surprise and is certainly not Apple's fault, no matting how much secrecy Apple requires. Its a cultural thing there.

 

As to the unpleasent work environment in the US. I'm forced to call BS on that as well. Why? Because if it was that horrible a place to work, PEOPLE WOULD QUIT. You are not required by law to stay working for them. Go get another job. Problem solved.

 

To wrap this up I'm forced to agree with jsk's point of 'If you are so offended with all of this, why does it appear you are still using all the Apple products you've purchasedt?)

Feb 20, 2010 8:13 AM Guest Chris  says:

So, if the Parks department's management decided to require their workers to work 24 hour shifts with no extra overtime pay and also require them to keep quiet about it or lose their job, would you write an article about how you hate trees and parks?

 

 

 

 

Feb 20, 2010 8:19 AM Guest realist  says:

You're just figuring out that apple has nothing but contempt for their customers, partners, and staff?  Wake up and smell the obvious.  You've got a record of DECADES of products that basically tell their loyal customers to go fuck themselves, and they eat it up.  They changed CPUs TWICE in less than 10 years, obsoleting not only your hardware but all of your costly applications.  Their OS costs about 4X what windows will run you (up to about $600 on a new computer) They make their batteries difficult to replace so that you have to buy a new iPod every year.  They write their own applications to get rid of microsoft, adobe, etc so that they can lock down their platform for themselves.  They rip off a brilliant phone design (LG prada) claim it as their own and allow apps that conform to THEIR standards for acceptability.

 

I don't think the Gestapo is the right analogy.  It's more like North Korea and their concept of "Juche" or self reliance, and "Military First."  It makes the people wards of a state that despises them, It's a creed of secrecy that doesn't care if people die.  They took these lessons from the fashion industry.  Secrecy is king, exploit cheap foreign labor, it doesn't matter what your product does as long as it's stylish and flashy, and charge a BIG premium to unsuspecting suckers with more money than sense.

 

Bravo apple.

Feb 20, 2010 8:27 AM Guest peter gusztav  says:

here are the top 50 biggest mistakes in the iPhone,  http://www.opentopix.com/topic/gadgets/top-50-iphone-mistakes

Feb 20, 2010 8:30 AM Guest Aaron Drake  says:

Wow, just wow.  I clicked to read the article thinking there would be something about the products.  But no, this is just a complaint about how they do business. 

 

Frightening Nazi-like tactics?!?!  Seriously?  Is someone trying a bit hard for link bait here? 

 

On the suicide, if you think that you know the whole story, don't.  One almost never does, especially from news sources.  Do you think the guy committed suicide only because of that?  And if he did you you think that maybe, just maybe, the guy had some larger personal issues at play as well?  Things are almost never so black and white as you portray them. 

 

You state this is al "so that Jobs can turn every Apple product announcement into a self-aggrandizing media spectacle that wouldn’t be possible without the secrecy mystique".  Funny how you state that.  Jobs is deemed a genius in marketing.  The secrecy (and some well placed intentional leaks) create hype.  Hype plus quality products = sales, just in case you haven't noticed Apple's financial statements in the last 1/2 a decade.

 

People and the media don't just buy into it because of the secrecy.  Don't forget the other 1/2 of that equation, quality products.  Yes I can just about hear you sputtering but, but, but already.  The reality is apple is not perfect but on the whole they made products quite a bit better than the competition.  If you haven't noticed all the new smartphones are just iPhone me-toos trying to find a feature that apple doesn't have and promote that.  There would be no android without the iphone. 

 

I really hope that writing is not your day job. 

 

Aaron Drake

Feb 20, 2010 8:31 AM Guest Phil Spencer  says:

Hate to break it to you but this has been going on 30 years with apple it isn't some magical new occurrence. So really what you are telling everyone in this article is that you are the ostrich of bloggers who briefly took his head of the sand and got frightened.

Feb 20, 2010 8:34 AM Guest Kalo  says:

So you wouldn't buy an iphone... because you think Apple treats its employees and manufacturing partners too harshly, in the name of preventing leaks and product security.

 

I've also stopped using/buying certain products because of unrelated things their company has done, sure, so I understand your sentiment, but what you're stopping it for really isn't as big a deal as you make it out to be, relatively speaking.

 

What I think is that what you really dislike about your iphone is something tech-related, some complaint that has been made before about it. Like no flash support, multitasking, AT&T, etc. But echoing a complaint that has been made hundreds of times doesn't push web hits, now does it?

Feb 20, 2010 8:42 AM Guest Bo Soks  says:

Really? You don't like a company... because it keeps company secrets. Tell you what, just send me your iPhone and I'll relieve you of this horrible burden.

Feb 20, 2010 8:47 AM Guest J. Franklin  says:

So you are bashing apple in part because they run a tight ship and dont want their product info leaked out before they complete work on a project ? ... ok

Feb 20, 2010 8:49 AM Guest Joe  says:

I'm not an Apple apologist by any means, but are you really blaming Apple because of the behavior of security guards...at another company....on the other side of the world???

 

Some facts sprinkled in would be nice to support your points rather than 2nd hand stories. e.g. They are like gestapos without the killing and torture?...Is that like a Nazi that doesn't hate Jews and doesn't believe in prejudice?

Feb 20, 2010 8:51 AM Guest Zzoom  says in response to Kalo:

I dont agree that the ruthlessness of Apple in ensuring secrecy in product design stage can be questioned based on hear say and events where they might not be at fault. But Apple does engage in a lot of ridiculously unfair practices that apple fans just dont not admit to.. iPods with irreplaceable battery is just one example, but there are many more. The manner in which apple goes about their apps for iPhone is again to protect apple's interest and against the interests of their consumers. Apple's primary philosophy seems to be to restrict the options available to their consumers so that they can milk them for longer. They are like the big brother, telling their consumers what they can do with the macs of iphones or ipods rather than letting them use it the way they want to. And that's where google's and microsoft's approach to is so much more respectable.

 

 

 

Feb 20, 2010 8:52 AM Guest Chris  says:

Honestly these some stupid bullshit,.......I understand that they may be a little over the top with their security,..but if is not with put that they will be screw be microsoft or any other company who wants their product,....for example if they wont be like that some one would be able to still many concptes that probably wont be in the market just to keep people in the prehistoric age of technology,.....

 

for the next time be more mature in your arguments,...and dont be so yellow....

Feb 20, 2010 8:57 AM Guest Chris  says:

How bout this? You tell me details about some upcoming articles you are writting and I will share them with one of your competitors...

 

Good bussiness and marketing requires some secrecy. Stop whining and enjoy your phone.

Feb 20, 2010 8:58 AM Guest MYEMAIL  says:

blah blah blah, did you read the one about Steve Ballmer throwing a chair at an employee that left for google.

Feb 20, 2010 9:01 AM Guest growup  says:

Grow up Obama Voter!  Maybe your beloved BO can find a way to take over Apple (oops they have 500Billion in the bank maybe he should spread that weatlh) This is America and Apple can do what it wants with it's intellectual property especially try to protect it from idiots like you.

Feb 20, 2010 9:13 AM Guest DST  says:

"True enough, Foxconn supplies components for a lot of manufacturers other than Apple, including Hewlett-Packard, Dell and Cisco." - I don't think HP is going to let you just walk in the door in the name of transparency.

 

@JSK hit it on the head.  Are you still using your iPhone? Or is the termination fee from AT&T another tyrannical roadblock?

 

 

Feb 20, 2010 9:16 AM Guest Martin Hill  says:

Don Tennant, I'm afraid your article betrays embarrassing ignorance of your subject matter or perhaps a dishonest agenda.  The following statement in particular has me shaking my head:

 

"employees are subjected to this nonsense so that Jobs can turn every Apple product announcement into a self-aggrandizing media spectacle that wouldn’t be possible without the secrecy mystique."

 

You appear to have no idea how important the secrecy surrounding product development is to Apple, it's employees and it's customers and yes, to Apple's suppliers and their employees as well considering the enormously lucrative nature of Apple contracts.

 

The monumental anticipation and excitement built up before every new product launch by the press, the bloggers and Apple customers is widely regarded to be worth hundreds of millions of dollars of free publicity.  This effect has launched dozens of Apple products on a surge of interest by consumers primed and ready to plonk down cold hard cash. 

 

Likewise, the lead it gives Apple means competitors are scrambling for months or years to try and catch up with a moving target that blindsides everyone time and time again. 

 

It cannot be overstated how important a business advantage this gives Apple over it's competitors who leak like sieves and so often launch new products into a sea of disinterest with any possible excitement drained away weeks or months before after vaporware promises and beta releases.

 

As such it is indeed very sad that a Foxconn employee committed suicide and the totalitarian environment in China is indeed not a nice place to be, but I don't know if Foxconn staff did anything criminal or whether the suicide was the result of extreme shame and remorse and neither do you, so beware what conclusions you jump to.

 

The fact is that high security is a fact of life for many government employees, military/diplomatic personnel and those in the financial, defence and other industries.  And yes, you will get a very unfriendly reception if you leak information or steal or lose very important objects or take pictures of sensitive locations in the USA as well as other parts of the world.

 

You'd better start boycotting a heck of a lot more companies and institutions if you're going to be consistent.

 

But most of all, do not denigrate how important a factor secrecy has been in the immense success Apple has enjoyed in the last 5-10 years.

 

-Mart

Feb 20, 2010 9:17 AM Guest Patrick  says:

You really need to get out more.  The factory is in freaking CHINA, have you ever been to China, have you ever been stopped by any 'security forces' there, you would crap yourself.  This isn't about Apple, it is about the state in which their factories are located.  Put down your bottled water and your energy bar and get a clue.

Feb 20, 2010 9:18 AM Guest Peleus  says:

You have to give up sausages and any processed meat too, you poor thing. Ideology, it's a beautiful thing.

Feb 20, 2010 9:22 AM Guest heywood  says in response to growup:

@ growup:

As an Obama voter, I take offense.

 

@ author:

didn't you used to sing for Journey?

Feb 20, 2010 9:26 AM Guest Waldo Butterman  says:

Troll Alert - yet another palm or nokia fan that just -hates- the idea that apple could steal  their thunder and push the bar higher than ANYONE else.

 

Now, all they can do is

1. Copy after the fact and imitate the iphone.

2. send spies to Apples plants and try to get their hands on unreleased products to try to get a jump on apple.

 

And Apple is supposed to just sit back and let these talentless pirates rip them off?  Nope.   Armed guards and shoot to kill, IMHO.  Espionage is no laughing matter, especially when you are the worlds premier tech company.

 

Feb 20, 2010 9:28 AM Guest mdavidangst  says in response to realist:

testify!

 

(i totally agree - )

Feb 20, 2010 9:41 AM Guest Glynn  says in response to Aaron Drake:

You absolutely could not have put it better. Extremely well-said.

Feb 20, 2010 9:44 AM Guest equationlab  says:

Hate the company; love the product.  Same ol' rhetoric.  Nothing new here.

Feb 20, 2010 10:45 AM Guest jim  says:

U dum. Apple has guts and moxie. U not understand...

Feb 20, 2010 11:26 AM Guest itgEvangelist  says:

Don, so I am a bone-chasing, crumb-licking lapdog? I would have to come to that conclusion if I was to have any chance of agreeing with the vitriol you have towards Apple. When I read you post, I expected to gain some insights into the few technical drawbacks to the iPhone, as opposed to a clearly overly-emotional response to Apple World Dominance.

 

The secrecy and associated behaviors by Apple are key to their success. I don't sit on the edge of my seat like so many others, but I do look forward to their next product announcement - and they seldom disappoint. We love our iMac, my daughter loves her new Nano, and my whole family loves our iPhones. I don't think we will be iPad users, but I am looking forward to the inevitable influence it will have on the future of mobile technology.

 

And frankly, I was offended (which is not easy to do) by your analogy with the Gestapo - one of the most evil incarnations of man in human history. How you can compare those devils on earth to anyone in Apple's employ is  just beyond me - going way overboard.

 

I was saddened to hear about the suicide in China. As awful as that was, suicide is a frequent occurrence in Asian culture. I lived in Japan for a couple of years and I witnessed 18-yr old kids throwing themselves off buildings because they did not get into the university of their choice.

 

Lastly, I am slow to come to the aid of any media rep that is roughed up - given most are jackals feeding off others and do everything they can to be the "spoiler."

 

Dude, calm down. Apple is back in a HUGE way and it will be some time before they get knocked off their position at the top.

 

Steve Romero, IT Governance Evangelist

http://community.ca.com/blogs/theitgovernanceevangelist/

 

Feb 20, 2010 1:39 PM Guest john doe  says:

What lame, pathetic excuse to write a column.

Did you have a deadline coming up on to have something written soon? No ideas for anything worthwhile beforehand eh?

 

Look, if you cared about the background the manufacture of the products you purchase, you'd never buy anything from China ever again.

 

So until you've written a column declaring that, you're pathetic.

 

Oh, and while you're investigating, look at India and Mexico too. Some of their worker's and environments aren't too keen either.

 

Feb 20, 2010 2:20 PM Guest Khanh  says in response to john doe:

This is a troll article, I suspect the author was drunk.

Feb 20, 2010 5:15 PM Guest Drunken Economist  says in response to Khanh:

Ah, Mumbai Don at it again. Sahib Tenant, you know better than all this, and write this tripe ANYWAY.

 

I'll rebut you in two lines.

 

  • Apple is VERY SERIOUS about the letters N, D, and A.

 

  • That's how it is ALL OVER the People's Republic of China.

 

But you knew this. And wrote this tripe anyway. Shame on you.

 

-Drunken Economist

  http://mindtaker.blogspot.com/

  http://twitter.com/drunk_economist

Feb 24, 2010 12:16 AM Guest Big J  says:

What a bunch of crap. Pointing us to a bunch of links and then drawing wildly out of context conclusions makes you look like an idiot.

 

Apple has the right to protect its products, trademarks and business practices from leaks. Maybe next time critisize the CRIMINALS.

Feb 25, 2010 7:03 PM Guest Error Message  says:

This is an art house whine if I ever heard one: "Apple is mean!"

 

Do you regret using petroleum products, food from factory processed animals, or manufactured goods from China? No? You only wring your hands over what is ultimately a discretionary consumer accessory?

 

Return your phone and get over yourself.

Feb 27, 2010 7:20 PM Guest Apple-Loving-Obama-Voter  says in response to growup:

Dear Growup,

You should grow up!

Why do conservatives (republicans) bring President Obama into every conversation?

This was certainly happening while "W" was in office, so I guess we should have attacked China, no wait they really do have WMD's! Well I guess we would have found their WMD''s with no problem, we would have just looked for the mushroom clouds on our horizon.

Feb 27, 2010 7:30 PM Guest Apple-Loving-Obama-Voter  says:

Don,

Here is what you need to do;

1.  Get rid of all Apple products you own.

2.  Buy nothing made in or with parts made in China.  (Good luck with that)

3.  Buy nothing from U.S. companies which don't treat their employees fairly.

4.  Remove all security from your computer so before you publish an article someone can steal it from your computer and get the credit and money for your hard work.  Remember your not buying product associated with China so you won't need money anyway:-)

 

Feb 28, 2010 4:13 AM Guest God of Biscuits  says:

What. A. Link. Whore.

 

You know that little SIM card thingy?

 

Pull it out of your Nazi iPhone, put it in another at&t phone, and relieve your guilt and walk the f*ck away.

 

Do it now, dude, because you know what?  I heard that for the iPad, I heard that China has political prisoners sewing pixels together with their teeth.

 

Imagine the guilt you'll have to live with THEN if you're still using Apple products!

 

You're a joke.

 

 

Feb 28, 2010 9:46 AM Guest G McKeown  says:

So you feel really bad, but what are you going to do about it? Saying that you wouldn't buy an iPhone again means nothing.

If you really believe in anything you've written here, stop using it right away. Also, stop using anything else made in China, or anywhere else that doesn't have exemplary human rights. This is a problem in China generally. How many products can you find that are made start-to-finish in the USA these days and how many of those use exactly zero illegal immigrant workers (including the janitors)?

If you're going to spread bile-filled Nazi references, back it up with some action. If you're not going to purge your life of anything made in a Chinese factory, shut the f### up.

Feb 28, 2010 9:46 AM Guest Anon  says:

The Macalope has all the answers. Especially to a douche bag like Tennant: http://www.macworld.com/article/146750/2010/02/macalope_jerk.html

Feb 28, 2010 10:17 AM Guest apple-Loving-Obama-Voter  says in response to G McKeown:

Thanks,

I forgot about the janitors!  Maybe he should also quit eating at restaurants because hidden in the back are dishwashers, some of which are working for nearly nothing!  Looks like Don has a real problem!

Feb 28, 2010 11:52 AM Guest Darwin  says:

Don Tennant’s got a bee in his iPhone bonnet.

 

I have an iPhone, but if I had it to do over again, I would never have bought one.

 

Oh, no. What’s up, girlfriend? Talk to the Macalope.

 

It works just fine; I haven’t experienced the problems with AT&T that a lot of iPhone owners complain about, and I like a lot of the apps. But at the time I bought it, I wasn’t fully aware of Apple’s blatant, unapologetic contempt for its employees, its suppliers, the media and its customers.

 

From zero to hyperbole in 3.5 seconds. Does your neck hurt when you do that?

 

Reuters reported on Wednesday that one of its reporters had been roughed up by security guards outside the factory of Apple component supplier Foxconn in Longhua, China. It was yet another outrageous display of the extremism Apple has promulgated in its obsessive demand for secrecy.

 

Don acts like Steve Jobs caught a red-eye to China and roughed up the guy himself. But what’s more likely: that it’s Apple’s emphasis on “secrecy-or-else” that caused this or the fact that Foxconn is located in a country where freedom of the press simply doesn’t exist and reporters are routinely roughed up or worse?

 

Is Apple diligent about keeping its intellectual property secret? Yes. That’s its right. Does the company sanction roughing up reporters? No. Does China? Yes.

 

Could Apple do more to pressure Foxconn to be a kinder and gentler hardware manufacturer in a highly repressive country? Maybe. At least it does try, though not to hear Tennant tell it. Maybe Dell and all the other companies that use Foxconn could pressure it more, too. Maybe Tennant could also—say by boycotting products made there, for example.

 

Of course, if he’s going to pure about it, he should probably completely stop buying things made in China. The country's track record, as you may remember, is slightly worse than Apple’s as it involves an actual body count.

 

The Macalope’s not sure where Tennant would get a phone then, but it’s a moot point. He’s not going to do that. Because that’s hard. He’s just going to rail against Apple. That’s easy!

 

Is Apple part of the problem? Yes. So is anyone who buys stuff from China. The biggest part of the problem, however, is still simply China. When Tennant types “it’s Apple that creates the secrecy-or-else environments at Foxconn” what the Macalope reads is “I am unable to unravel anything beyond the most simple of causal relationships.”

Mar 1, 2010 9:46 AM User1800803 User1800803    says:

Hopefully you don't own any of these televisions:

 

Samsung, Sony, LG Electronics and Vizio or have anything from Sylvania - they sell one of Foxconn's netbooks...or use any computers from Dell, Hewlett Packard or enjoy PS2, PS3, Wii, Xbox...or use a Kindle or talk on a cell phone made by Motorola or use any equipment that has an Intel or Cisco chip...

 

as for the Gestapo tactics I guess a lot of America is on the brink of National Socialism because at my job my internet use and email is monitored, so too with my wife, and some of it is even blocked. We also both signed non-disclosure agreements and gave away our intellectual property rights on stuff that we develop at work, you know, where they pay us to develop stuff, so the company can make money, part of which they use to pay us...and yes, people have been perped walked out of the building for violating those agreements...what is wrong with this country!!!!

Mar 1, 2010 4:25 PM Guest thomas  says:

And where do you think all your other gadgets are made ? HP, Nokia, HTC et. al. are all made in the same factories … wake up please.

 

 

Mar 1, 2010 7:16 PM Guest MadDog  says:

Wow. How do you sleep at night knowing you are accepting money for this intellectually bankrupt shit?

 

Now that is a moral question worth answering, not this hand wringing, pseudo-liberal excrement that you pretend proves you have a conscience.

 

Do you live off the land in a remote corner of Alaska, only eating what you can kill, and only killing what you need?

 

Thought not.

 

You're a fucking CONSUMER like the rest of us, and a disgrace to the craft of journalism that you hopelessly aspire to be a part of.

Mar 1, 2010 10:11 PM Guest ChipotleCoyote  says:

Well, guys, you have to remember that there's a crucial difference between Apple and the other companies that use Foxconn and other Chinese equipment makers that justifies comparing Apple to the Nazis. See, Apple -- and according to most of their supplies, largely Apple alone -- audited their suppliers for compliance with ethical standards, and then published the report, warts and all.

 

So understand that what Don is actually saying here is that Apple's crime is letting people KNOW about this. He'd be much, much more comfortable buying products from companies that don't do this kind of auditing at all.

 

So bravo to you, Don! Demand that companies YOU do business with don't do this kind of terrible auditing! Punish companies like Apple that are actually stupid enough to listen to activists who tell them they need to take responsibility! By God, man, you're protecting the consumer's all-important right NOT TO KNOW!

 

For your next phone purchase, I heartily recommend the Palm Pre. I have no idea who makes that for Palm, and as long as you don't, either, we're all good!

 

Mar 2, 2010 9:46 AM Guest briangillespie  says:

Any guess on the average age of a Nike shoe assembly worker in China? How about the average garment factory worker? Or do you not wear anything made in China?

 

I think it's important to be consistent in your rants.

Mar 2, 2010 1:14 PM User1731207 User1731207    says:

Tennant needs to respond with another column explaining why he only wrote about Apple and conveniently ignores all the other companies that do not audit their suppliers.  Until then, he is just a typical journalist that will do anything to fill up the column. 

Unfortunately, there are many people that will read his column and avoid Apple products on the basis of this one sided article.  Real journalists explore all sides of a topic.

Mar 3, 2010 11:33 AM Guest icecold  says:

I really don't care about what FoxConn does! I lived in China and everybody works the same way there, it's simply impossible, to find an OEM who takes care of their employees. Additional security is justified, because of the problem of 'leaking', Apple introduces new technologies and innovates, and has to instruct their OEMs, the way they want things done!

Chinese culture is way to different than the West, in their minds a product is a product and for them it's difficult to understand the concepts of 'high quality', in western standards.

 

I have an iPhone 3G and I love it! I wished I had something like this 10 years before, it's simply awesome, its simplicity and the way it works, plus many other features! I don't regret for a minute, the moment I decided to have one, I was a multimedia kiosk developer in the 90's and the ways multitouch works is simply incredible!

 

I don't think people would care much for companies located in China, and their workers! You can't blame a marvelous piece of technology because companies the way China OEMs behave.

 

If it's not Apple it will be another company, I don't see any innovations in HP products ... nothing really outstanding.  So why do they need that much security? It's simple to protect their products and profit from it.

Without products such as the iPhone, the industry will stall and offer just performance! With the iPhone, many others decided to innovate based on what they see, and offer more features, sometimes too complicated to learn for the end user.

Mar 3, 2010 2:33 PM Guest Hamish  says:

Be business tool I've ever used.

 

Wouldnt be without my iphone for a second

 

GREAT PRODUCT APPLE !

Mar 3, 2010 3:31 PM Guest iPhone lover  says:

So I will regret buying and using an iPhone for all of the non-technical, non-product related reasons you put forth which seem to have to do more with law enforcement than consumer purchasing?

Mar 3, 2010 7:06 PM user1328019 user1328019    says:

The Author of this article is a WACKO.

 

Apple has every right to guard and manage information about it's products.

 

Who can argue with the successful marketing of them?

 

Also, to say NOW that you didn't know then, just makes you look like the idiot you are.

Mar 4, 2010 12:54 AM Thatte Thatte    says:

I thought I was going to read something about the iPhone's yet unknown shortcomings but what I come across some ramblings relating to Industrial security.

 

If you can't buy an iPhone because of this, then you better stop taking all drugs, abandon the use of all software, ...wait, the list is too long. Why don't you just retire to the Himalayas where you would not have access to the Internet and save us all the trouble?

Mar 4, 2010 3:15 AM Guest Derek Maggs  says:

This is shocking!!! I will never buy pizza again as those beastly mafia people were Italian I think and they tortured and killed people...

Mar 4, 2010 3:31 AM Guest Totoy  says:

Give me the phone and I will make it a doorstop.

Mar 4, 2010 3:20 PM User1695157 User1695157    says in response to peter gusztav:

Wow-- a lot of info around here! This useful information seems about accurate for a new device.  I don't have an LG or copycat iPhone,but, I worried about the screen.  Someone said "thier was no extended warranty - to even buy" for the screen.

 

Hmmm nice link! Thank-you!

~Nikkiva

Mar 4, 2010 3:27 PM User1695157 User1695157    says in response to peter gusztav:

OOPS~SEE FEB 20 PETER GUSTOV to get to the real "link" put out  by Topix.com about the REAL shortcoming in the technology of the iPhone!

 

~Nikkiva

Mar 15, 2010 1:27 PM Guest iphone repair  says:

iphone's  is amazing as this have the ability to have third party application .

i personally like iphone's application which gives the ease to have map . fixpod.com.au

Apr 1, 2010 6:39 AM Guest mobile online  says:

 

I don't know about you, but my Nokia e63 mobile is a champ. Even their mobile online support is great. I'll take my Nokia over an iPhone any day. As many blogs on http://www.dozenmobile.com say, there's a wealth of cool new phones out there. But if I want to change phone companies, no jailbreaking here, I just have to change the sim. Take that apple!!

 

Apr 17, 2010 2:06 PM Guest KittieSugar  says:

Me and my boyfriend bought an iphone then took it back a couple of days later and got a refund. I personally really dont like it at all, if your a socialite and extremely popular then sure its great, but if your abit of a nofriendo like me and my boyf are (lol) then its pretty useless, well on contract any way, its way too expensive it was pretty pointless for us. I didn't like the iphone though because i felt too scared to use it in public i didnt want to get attacked and mugged. i felt so tense once i walked out of the shop with it in the bag it just put me off straight away.

 

But the whole Apple secrecy thing, yeah it does seem intense, but if you really study into things like how components for PC's/mobiles/cameras etc are made and where the raw materials come from you would be shocked, alot of the raw metirials are dug up from the ground by children who earn a a rediculously small amount of money a day, but no one ever thinks about that, or ever seems to care.

Apr 26, 2010 10:49 AM Guest steve  says in response to KittieSugar:

I for one would never buy anything to do with apple. its blatently obvious what apple are up too and all the suckers who follow apple and are brainwashed by them need to open their eyes. Not to mention the fact they make amazingly boring looking products anyway that are no way as good as they are made out to be. 

Jun 16, 2010 10:52 AM Guest Scrabble Help  says in response to steve:

It's sure that Apple politics is begining to wonder some questions... At first everybody find it absolutly cool, now we just see that it is just another big company like the other one...

Aug 11, 2010 9:10 AM Guest Also iPhone Repair  says in response to iphone repair:

Oh I totally agree, my favourite app is TomTom. The ability to completely replace the GPS in my car is something that no other phone can beat. No other turn by turn navigation app on any other phone gets even close to the iPhone.

 

The iPhone4 has the most amazing screen, as well as all the apps is something that cannot be beaten. You really can find an app for everything. No wonder people are so upset when they break their phone.

 

ucrackifix.com.au

Aug 20, 2010 7:19 AM Guest hgh  says in response to Zzoom:

You state this is al "so that Jobs can turn every Apple product announcement into a self-aggrandizing media spectacle that wouldn’t be possible without the secrecy mystique".  Funny how you state that.  Jobs is deemed a genius in marketing.  The secrecy (and some well placed intentional leaks) create hype.  Hype plus quality products = sales, just in case you haven't noticed Apple's financial statements in the last 1/2 a decade.

Oct 4, 2010 10:47 PM Guest wall mount TV  says:

Well, I am so excited that I have found this your post because I have been searching for some information about it almost three hours. You helped me a lot indeed and reading this your article I have found many new and useful information about this subject.

 

wall mount TV      

 

Oct 11, 2010 5:39 AM Guest HGH injections  says in response to Apple-Loving-Obama-Voter:

If you really believe in anything you've written here, stop using it right away. Also, stop using anything else made in China, or anywhere else that doesn't have exemplary human rights. This is a problem in China generally. How many products can you find that are made start-to-finish in the USA these days and how many of those use exactly zero illegal immigrant workers (including the janitors)?

Oct 13, 2010 9:50 AM Guest iphone repair adelaide  says in response to Scrabble Help:

Hey just wondering why you think big companies are bad?

Oct 29, 2010 7:04 AM Guest bank jobs  says:

The iPhone4 has the most amazing screen, as well as all the apps is something that cannot be beaten. You really can find an app for everything. No wonder people are so upset when they break their phone.

Nov 17, 2010 1:53 PM Guest Oris Artelier  says in response to RJ:

I can see why they would hate it.  And of course the developers are going to keep the secrets to themselves - even though the should show us some of them.

Nov 27, 2010 3:54 PM Guest wakacje  says in response to D:

If you really believe in anything you've written here, stop using it right away. Also, stop using anything else made in China, or anywhere else that doesn't have exemplary human rights. This is a problem in China generally. How many products can you find that are made start-to-finish in the USA these days and how many of those use exactly zero illegal immigrant workers (including the janitors)?

Dec 7, 2010 10:05 AM Guest Classified ads London  says in response to Hector Schmector:

Apple only follows secrecy because their products are extremely innovative. Also they want to make sure that their idea isn't stolen. So no wonder they are bringing such cracking products!

Jan 7, 2011 1:23 PM Guest Browserspiele  says in response to Steve McIntosh:

Do you have any link or pictures of those photo shoots? I don't blame Reuters in searching for news and facts around Apple, but I don't think an agency that big uses such methods. Maybe you can "prove" that since Google doesn't show up anything...

Jan 18, 2011 1:04 PM Guest repair for iphone  says:

Apple is back in a HUGE way and it will be some time before they get knocked off their position at the top. So, clam down.

Jan 26, 2011 5:34 AM Guest browser rpg  says in response to repair for iphone:

I don´t need an IPhone, a "normal" mobile phone is really enough

Feb 11, 2011 4:35 AM Guest Call Centre Solutions  says:

I’m an Android lover but it doesn’t change the fact that iPhone is a great product and deserves its popularity. If you want to be socially conscious, then it’s time to ditch those Nike trainers, DeBeers jewellery and stop drinking Coca Cola to be with.

Feb 24, 2011 3:08 PM Guest biuro podróży bielsko  says in response to Call Centre Solutions:

I don't sit on the edge of my seat like so many others, but I do look forward to their next product announcement - and they seldom disappoint. We love our iMac, my daughter loves her new Nano, and my whole family loves our iPhones. I don't think we will be iPad users, but I am looking forward to the inevitable influence it will have on the future of mobile technology.

Feb 24, 2011 3:09 PM Guest psycholog online  says in response to DST:

Maybe he should also quit eating at restaurants because hidden in the back are dishwashers, some of which are working for nearly nothing!

Mar 3, 2011 8:23 PM Guest epos software  says:

So wait, you regret buying and using a wonderfully engineered and functional piece of technology because you have moral qualms over the behavior of the company that created it? That's nitpicky to say the least. I sure hope you don't drive a car, cause oil companies aren't exactly angels. What about eating chicken or beef? Have you seen the documentaries on the behavior of the major food companies? Well, at least you can feel safe using the internet, I mean it's not like that was created by anybody with anything to be ashamed of, just the US Department of Defense, that's all.

Mar 21, 2011 9:51 AM Guest plane simulation games  says:

I don't blame Reuters in searching for news and facts around Apple, but I don't think an agency that big uses such methods. Maybe you can "prove" that since Google doesn't show up anything, anyways thanks for all this.

Mar 21, 2011 10:25 AM Guest ladiesofhack.com  says:

I think these reporters are for all practical purposes committing corporate espionage just so they can get a scoop. So what if one is ruffed up a bit. He seems to be just fine and enjoying being the center of attention. Every single person and company that deals with Apple must sign an airtight non-disclosure agreement.

Mar 22, 2011 3:19 PM Guest flight simulation game  says:

Well, I can just about hear you sputtering but, but, but already.  The reality is apple is not perfect but on the whole they made products quite a bit better than the competition! thanks.

Mar 25, 2011 9:18 AM Guest koyotl  says in response to flight simulation game:

Apple the huge company make quite good products, ok they are mostly more expensive than products from other producers but you will have so many pros with them.

Apr 17, 2011 9:02 PM Guest Tube Expanders  says:

I love my iPhone and could never live without it! Well.. now that I have an iPhone anyway.

Apr 29, 2011 7:41 AM Guest mediator  says:

Hate the company; love the product.  Same ol' rhetoric.  Nothing new here

Jun 28, 2011 1:16 AM Guest Iphone  says:

I still cant use my iPhone for  its been over 2months now, I regret not buying an unlocked iPhone 4 from  and use it with any carrier

Jul 9, 2011 12:51 PM Guest Simon  says:

Sorry I may be shallow but I love mine. A game changing piece of kit. Being without it would be like chopping off a limb.

Jul 20, 2011 3:12 AM Guest deadbeat revolution  says:

Someone said "thier was no extended warranty - to even buy" for the screen, thanx.

 

Jul 21, 2011 1:54 AM CamilleMilby CamilleMilby    says:

If you really believe in anything you've written here, stop using it right away. Also, stop using anything else made in China, or anywhere else that doesn't have exemplary human rights. This is a problem in China generally.

 

Camille Milby

private tutoring

Jul 21, 2011 2:20 AM User1982779 User1982779    says in response to CamilleMilby:

It's not that I'm against China, but you can't really expect quality on China products. Why don't you buy a new coffee cup, this can be more useful when you sip your coffee in the morning....

Jul 21, 2011 2:50 AM MerinethCally MerinethCally    says:

Mostly Electronics items "Made in China" are best known LOW QUALITY product The manufacturer's aim is to produce more QUANTITY rather than QUALITY products. The result is USED and DISPOSSED within a short period of time. ISO standards are not even implemented in most Chinese products. They congquered the markket with products of high risk of disasters.

 

Merineth-

Travel and Tourism Courses Sydney

 

Jul 21, 2011 3:33 AM User1982794 User1982794    says:

In deeply knowing about iPhone I should say I haven’t little idea of it. But I think it was manufacturing fault because of discovering new apps and features; experimenting how it works through versions. courses online

Jul 21, 2011 4:22 AM User1982798 User1982798    says:

It was found that the iPhone has fewer call quality issues. I take this back to my AT&T store when can I expect a replacement as they are still fulfilling orders. Horse Meds

Jul 21, 2011 5:24 AM ACPE ACPE    says:

They are running a multi-billion dollar business that every electronics company in the world is trying to copy or steal. These reporters are for all practical purposes committing corporate espionage just so they can get a scoop. So what if one is ruffed up a bit. He seems to be just fine and enjoying being the center of attention.

 

Bachelor of Dance Education Course

 

Jul 21, 2011 6:41 AM ChristineRoberts ChristineRoberts    says:

I think these reporters are for all practical purposes committing corporate espionage just so they can get a scoop. So what if one is ruffed up a bit. He seems to be just fine and enjoying being the center of attention.

 

Catch my Drink Bottles dude.

Aug 1, 2011 6:29 AM Kristine023 Kristine023    says:

People and the media don't just buy into it because of the secrecy.  Don't forget the other 1/2 of that equation, quality products.  Yes I can just about hear you sputtering but, but, but already.  The reality is apple is not perfect but on the whole they made products quite a bit better than the competition.  If you haven't noticed all the new smartphones are just iPhone me-toos trying to find a feature that apple doesn't have and promote that.

 

Led TV

Aug 22, 2011 8:31 PM Guest jen at commodities cta  says:

Sorry but I disagree. I couldn't live without my iphone. Thanks for just trying to share the downsides about it though since the marketing hype for iphones is unreal.

Sep 13, 2011 4:16 AM Guest Geothermal Bargersville  says:

According to various sources, including China Radio International and VentureBeat, Sun was allegedly beaten during a search of his apartment by Foxconn security personnel. A few hours later, Sun committed suicide -- an act that was videotaped by security cameras.

Sep 25, 2011 11:45 AM Guest Steve Robbins  says in response to jen at commodities cta:

same here. I love iphone.

Nov 14, 2011 11:38 AM Guest iPhone repair jacksonville  says:

The iPhone4 has a nice screen, as well as all the apps is something that cannot be beaten. You really can find an app for everything. The good thing about the iPhone 4 is it is easy to repair.

Nov 17, 2011 4:24 AM Guest DIY Superannuation  says in response to iPhone repair jacksonville:

The iPhone4 has a superfast 1GHz Apple A4 processor but it does have problems and some games do not run smoothly. Moreover, 512MB of RAM is not considered enough by most especially when there are so many phones out there with 1GB of RAM. Add to this, there is no support for flash in the web browser which raises a lot of questions in the mind of potential buyers.

Dec 9, 2011 10:37 AM Guest Claire Gifts  says in response to DIY Superannuation:

I would have to disagree with you on this I love mine. A game changing piece of kit. Being without it would be like chopping off a limb.

Dec 12, 2011 12:38 AM User2021008 User2021008    says:

Is that true? I can’t imagine for that issue. Thank you for this information.  By the way I would like to share this pmp exam time at PMP Seattle. They are providing training for those individuals preparing their examination to become professionals.

 

Dec 13, 2011 4:11 PM Guest Crossfit diet  says:

OK I fully agree that the conditions that the workers have to put up with seem appalling but lets be honest does anyone really think that that conditions are any better in any other factory that produces the products that we consume. Be it technological or even food. Apple aren't the only offenders.

Dec 17, 2011 7:10 AM HerpesSymptoms HerpesSymptoms    says:

I don't think the Gestapo is the right analogy. It's more like North Korea and their concept of "Juche" or self reliance, and "Military First." It makes the people wards of a state that despises them, It's a creed of secrecy that doesn't care if people die. They took these lessons from the fashion industry. Secrecy is king, exploit cheap foreign labor, it doesn't matter what your product does as long as it's stylish and flashy, and charge a BIG premium to unsuspecting suckers with more money than sense.

Dec 22, 2011 6:41 AM Guest Peter  says:

i agree on the gestapo analogy - it's too heavy. but this policy is definitely not in accordance to human rights or worker's rights! money first is always flawed!

Jan 12, 2012 9:10 AM Guest online pmp exam prep  says:

Thank you for sharing this issue, through your posted issue I already knew which better product I am going to buy because of your idea. I am looking forward to see your next post.

Jan 20, 2012 9:45 PM Guest Kitchenaid Professional 600 Stand Mixer  says:

I also hate forced secrecy. I think it fosters abuse at the very least.

Thanks for an informative article.

Webmaster of kitchenaid professional 600 stand mixer

Feb 11, 2012 3:01 AM Guest pneumonia contagious  says in response to Hector Schmector:

The iPhone4 has a superfast 1GHz Apple A4 processor but it does have problems and some games do not run smoothly. Moreover, 512MB of RAM is not considered enough by most especially when there are so many phones out there with 1GB of RAM. Add to this, there is no support for flash in the web browser which raises a lot of questions in the mind of potential buyers.

 

Scale Up with Elastic Caching: How Web Application Performance Directly Impacts Your Bottom Line

Check out this webcast to learn how elastic caching can help your organization achieve significant results, such as reduced memory requirements, better scalability, greater fault tolerance, and improved system response time.

Five Lessons Learned from the 2010 Holiday Season

This white paper takes a look back at the work professional services customers did in 2010 in preparation for the holiday shopping season to determine if there were patterns that resulted in success or failure when it came to peak traffic readiness.

Data Warehousing

Comprehensive storage solutions for better data access and retrieval, leading to better-informed business decisions.

Service-Oriented Architecture (SOA)

Service-oriented architecture is the catalyst that allows today's companies to respond to business demands faster and more effectively than ever.

Database Management

Data management tips and techniques that insure ease of access, comprehensive security and absolute privacy for your invaluable company information.

Human Capital Management

Tips, tools, and expert commentary to help you get the most from your company's most valuable asset - its employees.