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Paul Mah

SMB Tech

Expert tech insight and advice for small businesses with big goals

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March 18, 2010

10 Ways IT Can Save Money for SMBs

If there is ever an evergreen discussion theme at conferences or other gatherings of IT managers and executives, it's on ways of reducing costs while upping productivity. Where IT is concerned, it co... More >

Intermedia Offers Unified Communications to SMBs

Hosted Exchange provider Intermedia launched a hosted Unified Communications (UC) offering targeted specifically at SMBs in late February, as Carl Weinschenk noted on Unified Communications Edge . &... More >

March 17, 2010

Upgrades to Stretch the Life Span of Your Workstation

Are you frustrated by how sluggish your workstation have become? The obvious solution would be to perform a reformat to clear away redundant software or drivers clogging up your system. But what if t... More >

IP Telephony: Reliability You Can Count On

This white paper will examine the effects of three different architecture platforms on the ability to deliver IP-based telephony systems that are both highly available and cost effective.

Pen-based Computing in Higher Education

This video takes a look at the impact pen-based computing with tablet PCs is having on higher education and why IT professionals in higher education should introduce this technology to key decision makers.

March 15, 2010

Password Management: What Employees Should Know

At IT Business Edge, we are always cognizant of how important proper training is for small and medium-sized businesses. This is especially true when it comes to inculcating proper security practices ... More >

March 12, 2010

Tandberg Data Launches NAS Solution for SMBs

Tandberg Data recently launched the DPS2000 NAS series of disk-based storage appliance for small to medium-sized businesses.  Though named an NAS appliance, the DPS2000 is in fact the first unified ... More >

March 11, 2010

Avaya Positions UC Suite at Smallest SMBs

Business communications provider Avaya earlier this week announced the release of version 6.0 of its Avaya IP Office, which is the company's flagship unified communications suite for SMBs.  Avaya say... More >

March 10, 2010

10 Things to Like About Windows 7

Windows 7 has been released for a while now, and has remained highly popular among users who have switched to it. Personally, I've been using Windows 7 as my primary operating environment since Windo... More >

Microsoft Discontinues Windows Essential Business Server

Microsoft will discontinue development of the Windows Essential Business Server (EBS) as of June 30. In an e-mail, the Redmond company noted that the decision was made to "streamline their server p... More >

March 9, 2010

Keys to a Successful SMB Disaster Recovery Implementation

I recently wrote a blog where I examined how implementations of disaster recovery (DR) might differ between SMBs and the enterprise .  Before jumping into the DR fray, though, what is the first step... More >

March 7, 2010

SMBs Should Approach Disaster Recovery Differently

One question that has probably crossed the minds of SMB CEOs and IT managers would be the differences when planning for disasters compared with their enterprise counterparts.  Is it necessary to adop... More >

March 3, 2010

Training Is Important for SMBs, Too

Some of you might recall that I wrote on McAfee's Security Quickstart Service for SMBs a couple of weeks ago. In covering McAfee's new service offerings for SMBs, an anecdote from Darrell Rodenbaug... More >

March 2, 2010

Symantec: Implement These Security Practices

I came across an interesting security piece on Symantec's Web site titled "antivirus software and the illusion of protection." Ever had users who get infected with malware despite having good anti... More >

February 23, 2010

Nuance Launches Free PDF Reader

I previously made my case for moving away from Adobe PDF Reader, which despite frequent patches, continues to hold an appalling security track record. In a nutshell, hackers and malware writers i... More >

Why My iPhone Is Not My Work Phone

Fellow blogger Don Tennant's recent piece titled "Full Disclosure: Regrets or Not, I'm Still Using My iPhone" caught my attention, and caused me to pause and consider how I use my iPhone. You see, ... More >

February 19, 2010

Online Backup Services Launching SMB-Specific Versions

Earlier this month, online backup service Carbonite launched Carbonite Pro , which is an SMB-specific version of its online data backup service. The new offering allows businesses to perform cloud-b... More >