Effective technology departments focus heavily on integration technologies and standards, according to researchers at Ovum Summit, a Boston-based consulting firm.
The group interviewed 300 IT managers and identified six practices used at the most effective IT departments. Though this Baseline article emphasizes IT/business alignment, keep reading.
The remaining recommendations are more focused on enterprise integration tools, including adoption of SOA, consolidation, virtualization and ITIL standards.
What's particularly interesting about Ovum's report are the statistics. Last year, a mere 27 percent reported using SOA. Now, that number is 42 percent. Here are a few more noteworthy integration-related statistics from the article:
The survey also found successful IT divisions are moving to ITIL standards and experimenting with Web 2.0 technologies, such as wikis.
The article's focus on IT/business alignment did make me wonder: Can you really achieve alignment without enterprise-wide integration? Ultimately, I'm arguing no. After all, business needs will always transcend system divides. So, until your systems can function together across silos, how could the technology fully address the demands of the business?
I suppose you could do integration without addressing IT/business alignment, but who in their right mind would want to?