Master data management is too expensive and too important to get wrong. So what does it take to succeed with MDM?
Here's a big hint: It's going to take more than buying the right MDM tool, that's for sure. In fact, that seems to top the list of caveats you'll see about MDM.
For one thing, it's going to take involvement and buy-in from the business. That's almost a given with tech investments these days, but how do you accomplish that? When it comes to MDM, you'll need a strong process owner who can drive a business-wide vision for MDM,
according to a recent Information Management article by Dan Power.
Power runs the Boston-based consulting firm Hub Solution Designs, as well as the corresponding Hub Designs Blog. His first piece of advice is to embrace the political aspects of MDM. That may make some of you cringe, but you'll need to accept it to succeed, since funding, enterprise-wide support and executive buy in-all key components to MDM success-will depend on the process owner's ability to recognize and play the political games involved. It's a good, short read, that focuses on communicating the value of MDM and achieving buy-in.
This week, Powers also started a blog series about MDM best practices. I don't know how many he intends to write about, but so far he's posted four best practices:
If you read this blog-or, really, anything about MDM-on a regular basis, you'll recognize these best practices. But he's not just listing best practices, he's also offering advice about actually accomplishing them. For instance, in the fourth best-practice post, he shares an approach he's found helps get business involved at the highest level and coordinating across the enterprise, while still allowing process owners to have control within their own areas.
Finally, for a different angle on MDM success, check out this Information Management post, which lists 10 ways to fail at MDM. The list originated with Sally Gerber, the team lead for enterprise data management at Amway Corp. I doubt you'll be surprised to read her top pick for failing: Buy the tool first.