Speed up the Unified Communications Vendor Selection Process

John Storts
Slide Show

Six Unified Communications Application Benefits

UC users experience both time and financial savings.

Unified communications, the linking of applications within business processes, sounds simple from a conceptual standpoint at first blush. But in reality, unified communications is a complex field with dozens of vendors and niche players in the mix, making evaluating and choosing a solution vendor a time-consuming undertaking.


IT Business Edge contributor Michael Stevens contributed a checklist that addresses high-level areas of concern you should investigate when selecting a unified communications vendor. The Unified Communications Checklist highlights four fundamental choices you must make when it comes to your unified communications implementation, all of which are potential deal-breakers:

  • Use of mixed-mode, PBX- or IP-based communication infrastructure
  • On-premise versus hosted services
  • Compatibility with legacy systems
  • Partnerships among solution providers


The checklist also identifies and provides links to more than a dozen key on-premise unified communications solution vendors, including Avaya, Cisco, Nortel and TeleWare.


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