Managing IT Effectively

Patrick Avery

During the first week of the Knowledge Network, one of the most popular documents (based on the number of page views) was a document on IT management. The short document contributed by Knowledge Network partner Mike Sisco contains a graph illustrating an eight-step process to manage any IT organization, whether it is a small programming staff or a large distributed IT organization supporting all technology aspects of a company.


Dozens of other IT management materials by Mike, who has written 14 books and more than 300 articles on IT management, are available here.

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