How Well Do You Manage Your Corporate E-mail?

John Storts

E-mail seems pretty passe these days. It's been around a while, so, while it has suffered from some maladies like spamming, phishing and viruses that occasionally put us on high alert, we're all pretty comfortable with it. It's indispensable to business communication and isn't going anywhere, despite applications that come and go and threat levels that rise and fall.


But, the comfort level and familiarity we've developed can come with a hefty price: We might get lazy about managing our ever-expanding e-mail boxes and eat up storage space on company equipment, delete documents that should be retained for compliance purposes, or become desensitized to the risks of poorly protected corporate e-mail (read: passwords) and jeopardize business information. NPR mentions another risk of thoughtlessly constructed e-mail: legal implications. (Of course, the best way to stay out of trouble is to stay out of trouble, but the wrong words can bring the wrong attention in any context.)


These risks can be avoided with some vigilance and clear organizational policies. The Knowledge Network holds a variety of policy templates and samples to help IT managers and professionals keep e-mail under control, from storage on company servers to password protection on individual workstations. These documents help keep e-mail secure, organized, in line with company values and in compliance with government regulations.


More from IT Business Edge and the Knowledge Network

Slideshow: 5 Password Rules Every User Should Know

Definitions: E-mail and Web Policies

Guidelines on Electronic Mail Security

E-mail TCO Calculator

Symantec Report Offers Tips for Avoiding Spam

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