Colleges and universities, large and small, have sophisticated technology infrastructures to meet the needs of students, faculty and staff. It's often hard to imagine how they keep it all straight. A strong staff and appropriate policies in place certainly help.
employee cell phone use, to name a few. These policies have been uploaded here in the Knowledge Network.
Having seen several dozens of IT policies, it seems they come in all shapes in sizes. Some are a few sentences, while some are practically like books. IT Business Edge editor Susan Hall informed me last week that one government agency has a 22-page policy just for Twitter use.
But is there or should there be a set of best practices for creating IT policies? How do you start creating such a policy? Do you hand the job off to one member of the IT team, or do you form a committee? Also, how do you decide which areas need strict policies or which areas are adequately "covered" by common sense? Let us know your thoughts in the discussion forum.