Excerpt: VoIP Experts Help Diagnose, Fix Issues Before They Hurt Service

John Storts
Slide Show

Five Things You Need to Know About VoIP

The top five things you might not be aware of, but should know when it comes to VoIP.

With Skype recently announcing its intentions to raise more than $100 million through an IPO, the company and the VoIP industry are looking at a time of growth and transition. Knowledge Network contributor InformIT recently uploaded an excerpt from "VoIP Performance Management and Optimization" to help IT professionals meet the challenges of running VoIP networks head-on. This book focuses on monitoring, managing, troubleshooting and optimizing large networks. The authors discuss:

  • VoIP deployment in enterprise and service-provider networks
  • Performance tradeoffs and challenges associated with leading VoIP deployment models
  • A comprehensive approach to diagnosing VoIP network problems using key performance indicators
  • Proactively addressing issues before service problems occur


The excerpt, "Voice over IP (VoIP) and Network Management," takes a closer look at the basics of VoIP technology, protocols, common network problems and network-management concepts.


Related Content from the Knowledge Network

Definitions: VoIP

'VoIP for Dummies' Excerpt

'Voice over IP Security' Excerpt

Add Comment      Leave a comment on this blog post
Aug 17, 2010 11:46 AM business voip phones business voip phones  says:

Skype is a very fast growing company and I think will take over the VoIP world in the near future if they can keep up with the commercial aspects of their service.

Dec 23, 2010 1:05 AM voipphonegadget guy voipphonegadget guy  says:

i love skype crystal clear voip service especially when using fixed/wired internet connection. calling to land line also cheap & almost no echo.

Dec 30, 2010 8:53 AM voip pabx voip pabx  says:

Thank you for sharing the information with us. It is true that the Voip service is so popular in the company and it has provided us quality service and saved our cost. I will follow the post in the future.

Dec 8, 2011 3:32 AM Robert Robert  says:

VOIP is really popular nowadays. With all the technology that we can use to our advantage, it is now easier to communicate to people all over the world.


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