Develop Social Media Policy, Procedures Using Template

John Storts
Slide Show

Social Media Authors Go In-Depth on New Communication Tools

Valuable insight on incorporating social media and Web 2.0 applications into business communications.

The Knowledge Network continues to expand on its growing collection of templates and sample policies to assist IT managers in creating social media policies that fit their organizational cultures. Public relations firm Jaffe PR recognizes the potential in social media for driving business and professional development. The firm uploaded a template that provides reasonable guidelines for members when interacting with others on the firm's behalf using social-networking sites MySpace and Facebook; microblogging sites like Twitter; and professional networks such as LinkedIn.


It also includes guidance on and procedures for:

  • Managing your online identity
  • Creating and managing content
  • Leaving comments
  • Confidentiality and privacy
  • Potential conflicts
  • Building your network


The policy template contains editable fields for providing company details. Download it, customize as necessary and get a handle on social media use in your organization.


More Social Media Policy Resources from the Knowledge Network
'Web 2.0 and Social Networking for the Enterprise' Excerpt

Social Networking Policy PowerPoint

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