Businesses Should Be Wary of Compromising Texts

Patrick Avery

If the Tiger Woods scandal teaches us nothing else, it's that text messages have a long life span. IT Business Edge's Lora Bentley says text messages leave a long trail and many people still don't realize that. Companies should take note.


Though texting is not the primary means of communication for most businesses, it's not a stretch to say that some important conversations take place on a mobile device. Bentley suggests that if if your company hasn't already done so, it might be time to make sure your mobile device policies include text messaging dos and don'ts that will minimize the company's risk. Companies also might choose to do away with separate policies for Web use, e-mail and texting, and develop a broader policy that incorporates them all.


In a forum at, users discussed this very topic. The user "hrgal" posted an example of his company's policy. Here's what it says on texting:

Cell phone usage will not be allowed for personal calls or texts in the building during working hours. You may make personal calls or text on your cell phone outside the office during your lunch hour.

It's simple and to the point.


Bentley says like social-networking policies, the wording might change depending on the company's type of business, but at a minimum, you should include language on protecting confidential company information.


Does you company have a texting policy or an all-encompassing policy?

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