More businesses are moving toward investing in BPM, a recent Gartner survey says, but many of them will ultimately fail. CTO Edge contributor Bob Graham offers some advice for those preparing to embark on a BPM project.
Graham notes that the key benefits of BPM projects are agility, flexibility, quality improvement, cost reduction and performance improvement. To reach these goals, Graham says, organizations must pick the right tool and adopt a specific "methodology that is customized to BPM projects."
Here are some of the elements that should be included in a BPM project plan, many of which involve collaboration.
For more BPM counsel, take a look in the Knowledge Network at an excerpt of "The Insider's Guide to BPM: 7 Steps to Process Mastery," by Terry Schurter.