According to a Gartner report, companies that use business process management will increase spending on BPM by at least 5 percent in the next year. CRM Buyer agrees, saying the the current downturn has presented a major marketing opportunity for software and IT service firms.
For a look into business process management, take a look at an excerpt from the 2009 BPM and Workflow Handbook, which is published by Future Strategies. The book contains methods, concepts, case studies and standards in business process management and workflow. The book is for business people who just want to understand the how and why of process automation and integration in simple, non-jargon terms. It is also for the technical person looking for current insights into where BPM standards are heading, how others are managing implementations and more.
The excerpt included in the Knowledge Network is the article "How Converging Methodologies and Technologies Effect Adoption and Success of BPM," written by Linus K. Chow of Oracle Corporation, USA.