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IT Downloads

September 2010

September 30, 2010

Software Installation, Maintenance and Development Resources

IT managers in charge of overseeing the state of enterprise software and for creating it will find that the Knowledge Network contains a variety of policies, templates, book excerpts and other resour... More >

'Social Media Content Guidelines' Support Expression, Protect Company

Bryan Person of LiveWorld's SocialVoice community contributed the company's " Social Media Content Guidelines " to the IT Business Edge Knowledge Network .   A self-professed "social media ev... More >

September 29, 2010

'Glitch' Excerpt Reveals Personal Impact of Faulty Software

Faulty software can wreak havoc on the systems that are the heart of your business, affecting not just your profitability, but your reputation. In "Glitch: The Hidden Impact of Faulty Software," in... More >

September 28, 2010

Why You Should Care About Net Neutrality

If you've heard anything about the flap over the FCC proposal on net neutrality, or if you've skimmed over recent headlines regarding Google and Verizon's joint proposal, you may find yourself wo... More >

September 27, 2010

New Job Descriptions Uploaded to the Knowledge Network

We've recently added three new job descriptions to the Knowledge Network, courtesy of IT staffing and recruiting firm G.1440 : Job Description: Instructional Design Manager Job Description: Lead Web... More >

September 24, 2010

Knowledge Network Sample Policy Featured in 'Social Media Marketing All-In-One for Dummies'

We're very pleased to announce that Knowledge Network contributor Daniel Hoang's Sample Social Networking Policy is featured in " Social Media Marketing All-In-One for Dummies " by Jan Zimmerman ... More >

September 22, 2010

'Ten Governance Items' for Upgrading to SharePoint 2010

The Knowledge Network added another handy book excerpt to its collection. "Microsoft SharePoint 2010 for Dummies" offers procedures for and advice on using the powerful collaboration tool.   ... More >

Use 'To Do' Checklist When Screening Job Applicants Online

At this point, we've all heard about social media gaffes wreaking havoc on a person's career or job prospects. You've heard the tragi-comic stories about workers getting the axe--or being turned down... More >

September 21, 2010

Get the Big Picture on the Project Procurement Management Process

Getting the tools and resources you need to successfully complete a project can turn into a project unto itself. Given all the players involved, a disorganized or incomplete procurement process can c... More >

September 20, 2010

'How to Get Fired!' Author Offers Best Practices For Gaining Unemployment

If you've ever found yourself looking for work, then you've spent some time trying to present your education, skills and experience in the best possible light to prospective employers. That is to say... More >

September 17, 2010

'Interesting' Times: A CRM Story

It's always interesting when personal and professional pursuits intersect. Case in point: I recently wrote a definition document pertaining to customer relationship management methods and technolog... More >

September 16, 2010

Get the Right Talent for the Job: Web Application Developer

Here in the Knowledge Network , we continue our ongoing quest to bring you detailed, high-quality job descriptions to aid you in your search for correspondingly high-quality candidates for your open... More >

September 15, 2010

Twitter Gets a Facebook-Like Makeover, Tweets Remain the Same

Popular microblogging site Twitter is about to get a Facebook-like facelift, according to Mashable . On Tuesday, Twitter CEO Evan Williams announced changes to the Twitter website that the company h... More >

September 14, 2010

Templates Help Identify, Minimize Project and Business Risks

As contributor Kim Mays defines it in her Knowledge Network definition document, "risk management involves investigating, alleviating, and policing potential risks. To perform risk management, it i... More >

September 13, 2010

Migrating to Windows 7: Knowledge Network Resources

From tips on picking the right Windows 7 system vendor to automating parts of the migration process , IT Business Edge and the Knowledge Network are here to help ease the transition to Microsoft's... More >

September 10, 2010

Siemon E-book Tackles Data Center Deployment, Management and Security

Carrie Higbie of network cabling systems and service provider Siemon recently contributed an excerpt to the Knowledge Network from her "Data Center E-book: Deploying, Managing and Securing an Effic... More >

September 9, 2010

Augment, Enhance Training Sessions Using Facebook and Other Social Media

If you're in charge of developing and providing training programs, whether in a traditional or virtual classroom, social media tools can provide an additional opportunity to engage with learners, fos... More >

September 8, 2010

Slideshow Features the Knowledge Network's Top 12 Social Media Policies

Many businesses and other organizations still struggle with social media. Whether trying to keep social networking interactions in line with organizational goals and culture or attempting to reign in... More >

September 7, 2010

Evaluate E-mail Archiving Options Using Assessment Tool

Many organizations must archive or otherwise retain all e-mail messages to comply with federal regulations. As IT Business Edge contributor Kim Mays defines them, message archiving systems save and... More >

September 6, 2010

Strengthen Network Security with Software Installation Rules

As an IT manager, you want to try to accommodate users' needs when it comes to allowing them to install work-related software on their computers and other devices. But, as Knowledge Network contribut... More >

September 3, 2010

Use Sample Policies to Kick-Start Your Social Media Efforts

Our Knowledge Network contributors have uploaded several resources in the past few weeks to assist other IT decision-makers in their quest to maintain quality, consistency and compliance when it co... More >

September 2, 2010

RFP Template Assists in Comparing CRM Solutions

Info-Tech Research Group uploaded a request for proposal (RFP) template to make objectively comparing customer relationship management (CRM) software solutions easier. IT managers and other deci... More >

September 1, 2010

Protect Corporate Data with E-Mail Security Policies

New technologies like mobile devices, cloud computing and social media have lead to new risks when it comes to securing corporate data. With all the attention given to these, it may come as a surpris... More >

Service-Oriented Architecture (SOA)

Service-oriented architecture is the catalyst that allows today's companies to respond to business demands faster and more effectively than ever.

Application Infrastructure

Learn more about this middleware layer that pools and dynamically provisions infrastruction application delivery resources to lower costs and improve efficiency.

Database Management

Data management tips and techniques that insure ease of access, comprehensive security and absolute privacy for your invaluable company information.

CRM

Technology that allows you to sell more, provide better service and significantly improve your bottom line.