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Ken Hardin

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Managing a business in a technology-driven world

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February 19, 2010

Apple Is a For-Profit Company -- Cope

When reading our blogger Don Tennant's post about how he’s, shall we say, displeased with a lot of what he is hearing about Apple’s corporate culture, I was reminded of the reaction of a dear frien... More >

January 29, 2010

Getting Touchy-Feely About the iPad

A quick hallway discussion yesterday with our Ann All and Ainsley Jones led me to confirm my initial suspicion about the iPad – it’s a big iPod Touch.   This conclusion was further confirmed thi... More >

January 4, 2010

Where Does the Project Team End and IT Begin?

I’ve been collecting anecdotes from a variety of sources on big failures in IT they have been involved in or witnessed. Not everyday, e-mail went down for 30 minutes failures – the big stuff.   ... More >

Tape Fallacies Exposed — The Future of Tape Is Still Bright

Tape isn't going away anytime soon. This Mesabi Group white paper sheds light on the most common misperceptions about tape-based storage.

How Midsize Businesses Are Using ERP to Gain Competitive Advantage in a Tough Economy

Read this case study to learn how Gavina Coffee defied the current challenging economic conditions by leveraging an ERP solution to improve company efficiencies, reduce costs and improve competitiveness.

December 3, 2009

Using Tech to Take the Pain Out of Collaboration

I’ve never managed a developer or development team directly, but for years now I’ve been a primary “non-tech” stakeholder for the sites that I’ve helped launch and operate. So, I know enough to poke ... More >

November 16, 2009

I'm Learning to Love My Softphone, and You Should, Too

I have to confess to being originally irritated by our transition here at the home office over to an IP-based telephony system -- primarily, I suppose, because I tend to be irritated by most all ch... More >

November 3, 2009

I'm Ready to Push Away from the Bandwidth Buffet

Net neutrality is a hot-button issue with folks who like to talk about such topics, particularly since the Obama FCC has announced it is taking up the cause.   The thing about net neutrality is... More >

October 20, 2009

Windows 7 Sounds Solid, Which in the Wake of Vista Is Revolutionary

I am like most business users, I imagine, in that I can no longer personally get all that excited about the launch of any new technology, unless that technology promises to make my life somehow easie... More >

September 18, 2009

Oh, Boy: A Grumpy Manager's Observations on Millennials

I always end up trading barbs with our Ann All whenever she blogs about “millennials,” the young, tech-savvy generation that is, in many ways, driving old farts like me to distraction.   Ann, wh... More >

September 2, 2009

'Better' Practices Often the Best Results of Innovation

An interesting discussion over at Harvard Business Review has consultant Susan Cramm asking readers why so many tech executives tend to discard "best practices" and set themselves up for seemingly ... More >

September 1, 2009

Gmail Outages Bring out the Neo-Luddite in Me

I don't use Gmail for business, which is a good thing today, given that I have been on the losing end of the intermittent outages that are plaguing Google's free e-mail service . However, I do use m... More >

August 17, 2009

Office XML Isn't Going Anywhere -- Dang it

The main thing to keep in mind as you read otherwise alarming headlines about a Texas court's ruling that Microsoft must stop selling Word, at least in its current form, is this: It's silly and wil... More >

August 11, 2009

Google Keeps Me up at Night, Caffeine or No

Like everybody else who gets paid based on the performance of a Web site, I spent about an hour today running some test searches on the sandbox of Google's new Caffeine , which Matt Cutts says is p... More >

July 8, 2009

Chrome OS: The Return of the 'Free' PC? Doubtful

I have trouble keeping track of how Google plans to change my life this month, but clearly this Google Chrome OS news is big, like Google Wave big from a few weeks back.   OK, enough sarcasm. ... More >

June 23, 2009

Quick Wins and the Long View

It's funny, the way your memory associates things.   As I was reading Loraine Lawson's post from last week about the wisdom of going after "low-hanging fruit," I could not stop thinking about ... More >

June 5, 2009

Homework Vital Before Kicking Off on the Road

I am preparing for a business trip next week.   I feel oddly guilty about it, since we opine on a weekly basis that technology is making physical locality a minor detail in getting work done. ... More >