Motorola/Google: It's All About Unified Communications

Arthur Cole

There's been a lot of activity in the enterprise search realm this week.


We saw the return of Convera, which has been trying to make the shift from software developer to service provider. Google was busy bumping up the capabilities of its Search Appliance with a new software pack that handles up to 30 million documents, or more, with a little tweaking. And SAP introduced its Enterprise Search for the NetWeaver integration platform.


All of this comes on the heels of the launch of Windows Live Search earlier this month, which is further evidence that Redmond can still make the industry jump when it wants to.


Of course, none of this would be happening if the enterprise community hadn't been begging and pleading for a low-cost, easy-to-use, reliable method of combing through reams of e-mail and other internal documents looking for valuable information.


We suspect it's the term "valuable information" that will have many a business executive scratching their heads, even after they have their new search tools in place. A search engine can do wonders to locate documents containing certain words, flags, or other bits of data. But only a human can give it value. Without clear goals or at least a compelling strategy for the use of this data, it will just end up as more chatter in corporate cyberspace.

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