Enterprise Connectivity Is a Hoot

Arthur Cole

Sometimes there's more to a company than its, uh, public image.


Hooters of America, founder of the iconic restaurant chain, recently won the 2007 Nations Restaurant News Technology Innovation Award for its in-house point-of-sale system. The Information Technology Web Enabled Restaurant Control System (ITWERCS) brings all PoS-related tasks, including inventory and labor management, into the enterprise realm.


The system provides an interconnect framework that gathers transaction information in real time, offering a window on the performance of Hooters restaurants across the country. It also manages gift and credit card purchases, as well as those from pay-at-the-table handheld devices.


The system uses Microsoft Smart Client to maintain connectivity over low-speed WANs or high-speed Internet connections. The company has made the system available to a handful of franchisees, with more expected in the coming months, followed by a possible public launch in 2008.


Obviously, Hooters places a high value on keeping managers abreast of business conditions. (Sorry, I couldn't help it. And besides, it's Friday.)

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