Continuing yesterday's discussion of archiving systems, there certainly has been a lot of press lately regarding one of the more crucial data sets that need to be archived: e-mail.
Our own Carl Weinschenk recently pointed out that the White House's troubles locating its own missing e-mails offer a great case study when trying to convince the money people at your organization to invest in a good e-mail archiving solution. But the onus is on you to find the appropriate hardware, software and/or services needed to handle what is likely to be an ever-expanding mountain of data.
According to one survey by Osterman Research, the average user sends and receives upwards of 170 e-mails per day, with more than a third using their own personal accounts to conduct business -- a practice that increases when enterprise networks go down.
The good news is that, on the hardware side at least, storage is both cheaper and easier to set up than ever before, according to a recent article in Processor. So the trick is on the management side. What e-mail is to be preserved? For how long? How is to be retrieved? And so on.
For that, there are a number of solutions, such as EMC's EmailXtender and DiskXtender for Windows, which offer not only archiving but audit, analysis and electronic discovery tools as well.
Those of you using the IBM System Storage DR550 have a new option in the form of Lighthouse Global Technologies' E-Trail digital archive suite. The system offers a robust tool that helps transfer stored e-mail from the server plant to lower-cost storage, plus a full suite of regulatory and compliance tools.
There are also any number of service providers, such as MessageOne, that offer everything from archiving and recovery to storage management and security.
When it comes to lost e-mail, the legal ramifications of the White House have yet to play out. But in the age of Sarbanes-Oxley, the penalties for everyone else are all too clear.
P.S.: The folks at CDW wanted me to point out that the data on business continuity trends highlighted on Monday's blog came from the Economist Intelligence Unit. My apologies for any confusion.