When news broke last week that Microsoft had filed a patent infringement lawsuit against Salesforce.com, I tried like every other journalist to find a statement or some sort of reaction from Salesforce. Like every other journalist, I'm sure, all I got was a "no comment" from the company's public relations director, Gordon Evans.
This week, Marc Benioff, president and CEO of the customer relationship management solution provider, toed the company line and refused to comment on the lawsuit in particular. But as Computerworld's Sumner Lemon noted, Benioff didn't hesitate to insinuate that Microsoft is a patent troll.
Benioff...reiterated his description of Microsoft as a patent troll. "Patent trolls are part of the industry today, that's just the way it is. We've dealt with them before and we'll deal with this situation in the same exact way....I'm just very disappointed in this, from a former leader of our industry, that they would do this," he said.
The suit is a rare one for Microsoft. The software behemoth usually settles disputes such as this one with a licensing agreement of some kind rather than resort to the court system.