E-mail recovery requests, whether litigation- or audit-related or simply an end user request, have increased dramatically, according to a new report from Osterman Research. The study, sponsored by archiving software vendor Fortiva, revealed that businesses with more than 1,000 employees are averaging 37 legal discovery requests a year, 37 business requests, 25 audit requests, and more than 100 requests per year from end users.
That's not surprising, what with the plethora of regulatory requirements surrounding e-mail archiving today. What did surprise me, however, is the finding that 75 percent of those surveyed are still relying on backup tapes to fulfill discovery requests. Using that approach, the report says,
...retrieving raw e-mail data for a single legal discovery request takes almost a month. Since this does not take into account the time required for a legal review of the data, IT teams may also be required to spend additional time supporting the legal discovery review.
Other interesting findings: