Waiting to Notify Customers of Breach Is to the Company's Advantage

Lora Bentley
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As of last Friday, the Indian government called off the ban on BlackBerry devices that it had been threatening for most of the summer. CNET News reports the Ministry of Home Affairs confirmed the decision with a press release announcing that it had reached an agreement with Research in Motion.

 

Officials were concerned that the servers through which RIM routed BlackBerry messages and e-mail were physically located outside Indian borders, which meant they couldn't keep an eye on the communications and could give terrorists or other threats to Indian national security the open door they needed to harm the country or its residents. They told RIM in August that unless they had access to monitor the messages coming in and out of the country, they would ban certain BlackBerry services.

 

RIM quickly agreed to work with the government, even offering to host a forum on the issues so industry players could find a reasonable solution without compromising user privacy and security. As the Oct. 31 deadline approached, however, the government still could not access BlackBerry e-mail. The situation did not look good for the Canadian smartphone maker, but it pressed on, promising that "discussions continue to be constructive and RIM remains optimistic that a positive outcome can be achieved."

 


Apparently, the optimism paid off. According to that press release:

RIM has assured the Government of India that they will provide the final solution for the lawful interception of BBM services by 31.01.2011. Accordingly, the BBM services will continue to be available.


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