Automatic Web 2.0 Content Management Eases E-Discovery

Lora Bentley

Earlier this week I noted that HP's new TRIM 7 software should go a long way to make archiving and managing Web 2.0 content a little easier for those who use Microsoft's SharePoint. Thursday, I spoke with Patrick Eitenbichler, marketing director for information management at HP, about how the software works.


Because TRIM 7 is integrated with SharePoint, he said, whenever anyone writes a blog, posts a comment, or updates a portal on the SharePoint site, TRIM knows about it. For instance, if the company has implemented a records-management policy that everything the CFO writes should be retained as a business record, "any time the CFO makes a comment or posts something on the SharePoint site, it is automatically copied into TRIM, entered as a record, and retention policies are applied," he told me.


How the information management policies are crafted depends on the business. Eitenbichler said:

What industry are they in? What regulations apply? From a corporate governance perspective, how do they want to treat information? In most cases, the records manager already has policies in place for all the content outside of SharePoint, so it's just a matter of applying those same policies to the SharePoint content as well.

And perhaps the best part, at least from the SharePoint user's perspective, is that the policies are built into the TRIM software to collect relevant information automatically. The user doesn't even have to be aware that it's happening, yet when a compliance audit happens or an e-discovery request comes in, the info can be easily found and produced.

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