While truly small businesses (those with just a handful of PCs) don't have systems management issues, it's becoming a pain point for other SMBs.
According to a column penned by a Butler Group analyst, the Internet has become so crucial to the business success of SMBs that they can no longer afford to take a laissez-faire approach to their infrastructures.
As with many other technology purchases, pricing and complexity have been barriers to SMB adoption of systems management tools. A possible solution to cost woes: open source systems. While they lack all of the functionality of systems peddled by IBM, HP and CA, they are far less expensive. And many SMBs find they do not need all of the bells and whistles found in the big vendors' products.
Indeed, according to this VARBusiness piece, HP and IBM are loading up their systems management software with additions like governance and security features.