We've been blogging fairly regularly about the importance of recruiting and retaining top IT talent here in the U.S. As pressing as the problem is domestically, however, it appears to be even worse in India, where outsourcing firms can't seem to find enough qualified workers to keep up with the growing demand for their services.
A recent blog by Utkarsh Rai on SandHill.com contains plenty of good advice for firms seeking to establish operations in India, including the need for strong leadership from the parent company and suggestions for minimizing cultural differences between onshore and offshore workforces.
But the passages that really grabbed our attention involve Rai's takes on attracting and retaining talent. Some of his key suggestions: Make sure senior management spends some time with prospects. Ensure that departing employees are treated well -- whether or not the exit was voluntary -- as it will go a long way in boosting a company's image. Build a strong program to encourage employee referrals.
Salary is not the most important factor in retaining employees, contends Rai. He lists quality of work assignments, not enough recognition for achievements and a lack of timely feedback as some of the major reasons Indian workers leave an employer.