Alignment, staffing and culture are often more critical than software and apps
Hey
That is so very true in this world. Clients more often then not think vendors are chiseling them with heavy price tags. No matter how much reasonable and genuine a vendor is, it's very hard for client to trust him.
This only leads to lower quality in output and ruining of relationship between the two. Instead what can be a possible solution to this is a long term partnership between the two with renegotiating of contract after small periods. Anyhow Client vendor relationship is very subjective and may vary at the different ends of the world.
@Ann: another good topic initiated.
Sonal Maheshwari
USourceIT
Topic: Vendor Management
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Ann,
This is SO true! I think many people think vendor = someone to abuse. Personally I try to think of vendors as "partners" - especially when they are service providers (i.e. I couldn't do it without them).
Just got off the Skype with my key offshore vendor talking about what I could do to go out and visit them again this year. Invest in them... that's what pays dividends.