Alignment, staffing and culture are often more critical than software and apps
Topic: Cost Containment
Hey
That is so very true in this world. Clients more often then not think vendors are chiseling them with heavy price tags. No matter how much reasonable and genuine a vendor is, it's very hard for client to trust him.
This only leads to lower quality in output and ruining of relationship between the two. Instead what can be a possible solution to this is a long term partnership between the two with renegotiating of contract after small periods. Anyhow Client vendor relationship is very subjective and may vary at the different ends of the world.
@Ann: another good topic initiated.
Sonal Maheshwari
USourceIT
Topic: Vendor Management
Trends and strategies to make the most of your contract for goods and services
Blog: Try Stroking Vendors When Everyone Else Is Squeezing Them
Article: Not All Managed Services Are Created Equal
White Paper: Facing Tough IT Decisions? Get Insight from Midsize Businesses Like Yours
Related Topics
Cost Containment, Outsourcing, Procurement
Software Forum: Information On Demand Virtual ExperienceThis interactive virtual forum presents leading IT experts providing the insights you need to turn your information into a strategic driver for innovation, business optimization and competitive differentiation.
Performance Under Pressure: The State of Enterprise Web Application Quality and AvailabilityThis research study finds that Web application issues are an all-too-common problem and examines these Web-based enterprise application issues from two perspectives: that of an online customer and that of a site manager.

Data-loss prevention tactics, technologies and best practices to protect your sensitive and valuable company data.

Network management tools and tips to increase network speed and efficiency, regardless of office location.

The technology tips and tools to enhance your ability to respond to business change with ease and success.

Powerful and portable computing capacity for today's high-speed, fluid business environment.
The IT Service Catalog Management ToolkitBridge the it-business gap once and for all! A well documented IT services catalog is the conduit for IT services to the rest of the company.
Service Level Management Process KitService Level Management is a key component of the ITIL Framework. Use this kit to assess your readiness and apply best practices to your organizaion.
Ann,
This is SO true! I think many people think vendor = someone to abuse. Personally I try to think of vendors as "partners" - especially when they are service providers (i.e. I couldn't do it without them).
Just got off the Skype with my key offshore vendor talking about what I could do to go out and visit them again this year. Invest in them... that's what pays dividends.