SMBs Receptive to Cloud Computing, Says IDC

Ann All

Earlier this week IT Business Edge blogger Art Cole had an interesting post about the nebulous nature of cloud computing. Among the questions he posed: What are the key characteristics of cloud computing? How does it differ from utility computing? His conclusion:

If you look back at nearly all the major IT innovations of the past 30 years, few were able to define themselves fully until well past their introductory phase. The same is likely to happen with the cloud. And even though vendors and experts will render their take on what it is and what it can do, the real definition is likely to come from the user community.

While cloud computing continues to trigger much debate, a consensus is beginning to develop on the key audience for it. As I blogged back in October, both Amazon and Google are gearing many of their cloud offerings toward SMBs, and an EDS fellow opined that SMBs would be more receptive to the idea of cloud computing than their larger counterparts.

Now IDC is joining that crowd, saying that SMBs will largely determine how companies like HP, Sun and IBM deliver their cloud computing services (called utility computing in this Network World article) over the coming months.

Among the features vendors will need to offer with their cloud solutions to appeal to SMBs, according to IDC:

  • End-to-end support across the entire infrastructure
  • A large variety of options, especially bundled product and service offerings
  • Customer service that imposes few burdens on the customer

Add Comment      Leave a comment on this blog post
Apr 18, 2008 3:59 AM Rashad Paracha Rashad Paracha  says:
I agreee, as a company that are and have been rolling out Virtual Desktop computing to the SMB market for around 2 years. We have sn a real shift in the reasons why SMB's are going for this option...Cost savings play a huge part along with not having to worry about the IT and letting the IT run the business instead of causing it a time consuming burden. The flexiblitiy and the having the control to work anytime, anywhere is another big reason, with CSR and work life balance in many SMB's allowing staff to be more productive as the technology allows. Not to mention the huge savings on the levels of CO2 and energy costs that colud computing offers as shown in our IT audits business Reply

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