Alignment, staffing and culture are often more critical than software and apps
Topic: Project Management
Yes, identifying and quantifying value to be received is essential for achieving value; but the value is not the business requirements. Rather, the REAL business requirements are the deliverable whats that when delivered (or met) by a product/system/software how indeed achieve the value objectives. See more in my book, Discovering REAL Business Requirements for Software Project Success.
It isn't just CIOs and other senior I.T. execs who would like to see stronger project management skills in their staff. This desire is spreading throughout the entire executive suite to the CFO, COO, director of HR, EVPs and SVPs and other senior execs supporting the entire business. It's happening slowly but it is, indeed, happening.
I agree with you that the I.T. sector is in particular need of good project managers, not to mention functional managers who understand and appreciate the value of project management, team members who provide the labor and create the deliverables on projects, and senior executives who seem baffled at I.T.'s poor record of delivering projects on time, on schedule, in scope and, very importantly, aligned with the greater organization's business objectives. An understanding on the part of these stakeholders that project management is not just common sense along with understanding the project management issues that are unique to I.T. projects will go a long way to improving communications between project stakeholders and project managers, particularly when it comes to communicating the value of sound and proven project management and program management practices.
Jerry Bucknoff, PMP
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I think it is not possible to overstate the importance of the last comment quoted in the original post from Nighel Hughes.
Time and again IT organizations and sponsors embark on projects by defining "requirements" (which is a serious topic all by itself). But, the place to start is with the value to be delivered to the business: what value is the business looking for as a result of the new investment? Yes, this sounds like old fashioned return on investment but it is astonishing how infrequently this is actually done.
In my consulting work my comments to current and prospective clients to the effect that "You should not undertake this project if you cannot identify the beneft that you will derive from it" more often than not are greeted with quizzical, if not suspicious looks. Or, "Well - we do know the benefit: customer service will be able to handle 5 times as many calls per hour as they can now".
I submit that this is where all projects need to start: with relentless pushing on the subject of the return that the project will deliver. Initial answers need to be challenged, dissected and put back together again.
Once the true expected return is identified the business requirements are clear. These in turn will determine the system requirements and subsequent phases of the project. Project Managers then have a true context for managing the success of the project.