Newsletters Welcome, Guest Log In | Register

Business of Tech

Alignment, staffing and culture are often more critical than software and apps

About this Blogger RSS

Subscribe

Sign up now and get the best business technology insights direct to your inbox.

  • Daily Edge
  • CTO Edge Update
  • Business Tools & Templates
  • Aligning IT & Business Goals
  • Maximizing IT Investments

0

Productivity Estimates Don't Stand up to Full-Court Fact-Checking Press

Posted by Ann All Mar 31, 2008 12:28:38 PM

We journalists tend to be a sucker for stories that we can sum up in cutesy headlines. So I guess it's unrealistic to expect much fact-checking for a news release from outplacement specialist Challenger, Gray & Christmas that links mass productivity losses during the month of March to workers using technology to check in on the NCAA basketball tourney.

 

Some of the resulting headlines: "During NCAA Tourney, Bet on a Loss in Productivity"; "Chore a Bore, What's the Score?"; and "March Madness Fouls Out With Bosses."

 

Still, a number of journalists are questioning the whopping $3.8 billion figure that Challenger, Gray & Christmas claims is lost during this month's tournament. Links to some of the best skeptical takes, from Forbes, the Wall Street Journal and Salon among other media outlets, are included in this Slate article.

 

One of the biggest points made by Slate writer Jack Shafer is that employees already spend a fair amount of time at work on time-wasting activities such as gossiping, making personal phone calls and taking extended lunches, a point that I made last January in blogging about a couple other studies that attempted to put numbers on lost productivity due to unsanctioned Web surfing.

 

The methodology seems iffy at best. Cobbling together an odd collection of statistics from Gallup, Hitwise and others, Challenger, Gray & Christmas estimates that 58 million workers will devote 13.5 minutes a day to  following the tournament online for 16 business days. Based on the average American wage of $18 an hour, every 13.5 minutes costs $4.05.

 

Yet according to Nielsen/NetRatings, during the first week of last year's tournament -- a time when even casual fans tend to follow games to see how they are doing in office pools on the action -- only about 7.9 million people, or about 14 percent of this year's estimate, logged on to four of the biggest college-basketball Web sites. That's a pretty big difference. As Shafer mentions, the company also doesn't take into account the fact that most of games are played at night and on weekends, when few folks must break from work for a hoops fix. Not only that, but the much-publicized CBS Sports system that allows folks to watch streaming video of games online can only handle up to 200,000 PCs at a time.

 

It's worth noting that a growing number of workers can't give in to such productivity-draining temptations. As IT Business Edge blogger Susan Hall pointed out last week, their employers don't allow them to access video-sharing or live-streaming sites due to fears that use of such sites slows overall network performance.

Add a comment Leave a comment on this blog post.

There are no comments on this post

Lowering Your IT Costs with Oracle Database 11g Release 2

This white paper identifies the key capabilities a database management solution needs to successfully deliver more information with higher quality of service, make more efficient use of IT budgets, and reduce the risk of change in data centers.

Software Forum: Information On Demand Virtual Experience

This interactive virtual forum presents leading IT experts providing the insights you need to turn your information into a strategic driver for innovation, business optimization and competitive differentiation.

Strategic IT Planning & Governance Best Practices Guide

Use this guide — along with the more than 60 templates included — to ensure the overall success of your entire IT department.

Learn more >

Social Media Policies Toolkit

Define the rules at your company for the proper use of social media platforms such as Blogs, Twitter, Facebook and Youtube. Ensure your users are spending their time productively and company resources are being used for the business.

Learn more >