Is Outsourcing Moving into the C-Suite?

Ann All

Back in August, I blogged about companies' increasing desire for CIOs with outsourcing expertise. And I've blogged several times about the shifting expectations that seem to add more responsibility to the CIO role by the day.


So it's hardly a surprise that there may be a new executive position in the pipeline devoted to managing the multiple outsourcing relationships that are becoming more common. The creation of a so-called chief outsourcing officer position is one of four predictions for 2008 included in an E-Commerce Times article.


Says Michael Corbett, chairman of the International Association of Outsourcing Professionals:

We are seeing more firms seeking out certified professionals to lead their efforts, as the decision making becomes more complex.

Such a position would certainly seem to make sense for companies that want their suppliers to assume a more sophisticated role in outsourcing efforts. In such instances, oversight of outsourcing activities rises to a new level of importance, a lesson learned the hard way by aerospace giant Boeing, which is trying to get production of its new Dreamliner 787 jets back on track after suffering multiple setbacks due to problems with suppliers.


The other three trends noted in the E-Commerce Times article, most of which I have blogged about before, are interesting as well. Among them: the intensifying competition for talented staff among outsourcing suppliers and the growing ability of Indian companies like Wipro and Infosys to compete on a global level with multi-national giants like EDS and IBM.

Add Comment      Leave a comment on this blog post
Jan 7, 2008 7:16 AM Vinod Vinod  says:
I agree with the prediction of a Chief Outsourcing Officer post. What I am wondering is, how different would this be, in comparison to a Chief Procurement Officer, or a Supply Chain Manager's role in such organization?- Vinod Reply

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