It's no secret that most companies have no idea how much it costs to support their remote employees. As Gartner pointed out recently, too many enterprises support lots of different access devices and, worse, do not have standardized processes in place for doing so.
One of the primary reasons behind this expensive lack of standardization, at least according to Gartner, is that IT departments have a vested interest in keeping it that way.
While remote access is largely now a "hidden" cost buried within business units, IT's accountability rises dramatically if it is brought out into the open.
Yet companies opting for more centralized remote access services could cut their costs by up to 40 percent, says a Gartner VP. If IT maintains its "see no evil" stance, he says, remote worker costs could rise at least 500 percent over the next four years.