Indian Outsourcing Providers Expand Recruiting Efforts

Ann All

Hot on the heels of reports that India is having trouble finding enough qualified workers to fill the burgeoning number of tech jobs comes word that Tata Consultancy Services, one of the country's most successful outsourcing providers, will boost the number of non-Indians on its staff over the next three years to 15 percent, up from the current 8.3 percent.

 

Infosys, another Indian outsourcing giant, is reportedly bringing graduates of foreign universities to India for training and then employing them in their native countries. A particularly fertile recruiting ground for both Tata and Infosys is the U.S.

 

These moves appear to be a sign that Indian companies are aggressively tackling the problem of staffing shortages. It also shows willingness to adapt to the demands of an increasingly fluid outsourcing market, in which more customers are seeking workers with local language skills and a strong grasp on cultural issues.

 

And as rising salaries in India begin to erode the country's economic advantages in some sectors, its outsourcing providers are establishing operations in lower-cost locales such as China and Eastern Europe.



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