http://www.itbusinessedge.com/cm/blogs/all * Wed, 17 Mar 2010 16:09:52 GMT Clearspace 2.5.5 (http://jivesoftware.com/products/clearspace/) 2010-03-17T16:09:52Z http://www.itbusinessedge.com/cm/blogs/all/outsourcing-tips-from-a-midmarket-cio/?cs=40126 One of the first things I read this morning was what Rob Enderle learned from the ITBE Midmarket CIO Forum in Orlando, which wrapped up last night. I also attended the event and, like Rob, was impressed by all of the information sharing going on among business_process_management help_desk business_technology outsourcing Wed, 17 Mar 2010 19:29:49 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/outsourcing-tips-from-a-midmarket-cio/?cs=40126 2010-03-17T19:29:49Z 17 hours, 34 minutes ago http://www.itbusinessedge.com/cm/blogs/all/comment/outsourcing-tips-from-a-midmarket-cio http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=40126 http://www.itbusinessedge.com/cm/blogs/all/cios-share-numbers-on-voip-google-apps-rollouts/?cs=40074 Learn first-hand how   leading technology providers are developing midmarket technologies to solve key   business and strategic challenges. I've got a boss who always has the same comment after reading a blog post, article or other piece of content cost_containment productivity_software business_technology executive_suite google voip Tue, 16 Mar 2010 11:17:24 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/cios-share-numbers-on-voip-google-apps-rollouts/?cs=40074 2010-03-16T11:17:24Z 2 days, 9 hours ago http://www.itbusinessedge.com/cm/blogs/all/comment/cios-share-numbers-on-voip-google-apps-rollouts http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=40074 http://www.itbusinessedge.com/cm/blogs/all/should-cios-be-generalists-or-specialists/?cs=40049 I think there may be a new hot dialogue brewing around the CIO role, one along the lines of whether the actual CIO title needs to change to better reflect the role's responsibilities or whether the CIO is the best person to lead process improvement it_best_practices business_processes executive_suite Mon, 15 Mar 2010 15:38:07 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/should-cios-be-generalists-or-specialists/?cs=40049 2010-03-15T15:38:07Z 2 days, 19 hours ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/should-cios-be-generalists-or-specialists http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=40049 http://www.itbusinessedge.com/cm/blogs/all/pl-statements-help-win-business-fans-for-it/?cs=40038 Learn first-hand how   leading technology providers are developing midmarket technologies to solve key   business and strategic challenges. The emphasis was squarely on the "business" in business technology in a wide-ranging panel discussion last asset_management enterprise_software budgeting Mon, 15 Mar 2010 10:01:52 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/pl-statements-help-win-business-fans-for-it/?cs=40038 2010-03-15T10:01:52Z 3 days, 48 minutes ago http://www.itbusinessedge.com/cm/blogs/all/comment/pl-statements-help-win-business-fans-for-it http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=40038 http://www.itbusinessedge.com/cm/blogs/all/companies-like-ibm-should-disclose-scope-of-global-activities/?cs=40019 Last March I wrote about what some folks called IBM's "stealth layoffs ." Labor experts cited IBM's actions as an illustration of the need for an overhaul of the federal WARN (Worker Adjustment and Retraining Notification) Act, which requires advance ibm reduction_in_force workforce offshoring business_technology global_markets Fri, 12 Mar 2010 17:12:32 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/companies-like-ibm-should-disclose-scope-of-global-activities/?cs=40019 2010-03-12T17:12:32Z 5 days, 17 hours ago http://www.itbusinessedge.com/cm/blogs/all/comment/companies-like-ibm-should-disclose-scope-of-global-activities http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=40019 http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003 There's lots of bitter wrangling over the H-1B visa. Tech companies say they need more of them and many IT workers see them as a way for companies to drive down their labor costs while harming Ameriocan competitiveness in the process. My stance has legislation_and_regulation business_technology legislation_and_regulation h-1b_visas startups Fri, 12 Mar 2010 15:54:05 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/startup-visa-act-would-invite-foreign-investment-in-us/?cs=40003 2010-03-12T15:54:05Z 5 days, 18 hours ago 9 http://www.itbusinessedge.com/cm/blogs/all/comment/startup-visa-act-would-invite-foreign-investment-in-us http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=40003 http://www.itbusinessedge.com/cm/blogs/all/itil-can-improve-outsourcing-outcomes/?cs=39986 I've been writing about outsourcing the past few years, and if I had to offer one key insight it'd be this: The biggest predictor of success is closely examining your processes before shifting them to an outside provider. Too often, organizations don't outsourcing itil business_processes Thu, 11 Mar 2010 18:55:48 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/itil-can-improve-outsourcing-outcomes/?cs=39986 2010-03-11T18:55:48Z 6 days, 16 hours ago http://www.itbusinessedge.com/cm/blogs/all/comment/itil-can-improve-outsourcing-outcomes http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39986 http://www.itbusinessedge.com/cm/blogs/all/retail-industry-is-going-mobile/?cs=39984 A few weeks ago I wrote about the increasing popularity of the application store model , especially for mobile apps. A majority of silicon.com 's CIO Jury are considering development of mobile apps as part of their companies' IT strategies, with one of mobile_applications software_and_web_development customer_service advertising_and_marketing Thu, 11 Mar 2010 17:15:48 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/retail-industry-is-going-mobile/?cs=39984 2010-03-11T17:15:48Z 6 days, 17 hours ago http://www.itbusinessedge.com/cm/blogs/all/comment/retail-industry-is-going-mobile http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39984 http://www.itbusinessedge.com/cm/blogs/all/blend-of-high-tech-low-tech-social-media-may-be-best/?cs=39957 Even when high-tech alternatives are available, low-tech approaches sometimes work best. And a combination of the two may be the most effective option of all.   Witness the internal social networks, virtual environments and other high-tech business_culture business_communications social_networks advertising_and_marketing social_media business_technology Wed, 10 Mar 2010 19:47:59 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/blend-of-high-tech-low-tech-social-media-may-be-best/?cs=39957 2010-03-10T19:47:59Z 1 week, 15 hours ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/blend-of-high-tech-low-tech-social-media-may-be-best http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39957 http://www.itbusinessedge.com/cm/blogs/all/cultural-fit-just-as-important-as-qualifications-in-new-hires/?cs=39950 As someone who watched way too much TV in her formative years, I tend to draw parallels between sitcoms and real life. The more I learn about Zappos, the more I think of the online retailer as Marcia Brady. Thanks to all of the fawning media coverage, I business_technology staff_recruiting_and_retention business_culture workforce Wed, 10 Mar 2010 17:44:59 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/cultural-fit-just-as-important-as-qualifications-in-new-hires/?cs=39950 2010-03-10T17:44:59Z 1 week, 17 hours ago http://www.itbusinessedge.com/cm/blogs/all/comment/cultural-fit-just-as-important-as-qualifications-in-new-hires http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39950 http://www.itbusinessedge.com/cm/blogs/all/is-it-a-profit-center-or-a-cost-center-yes/?cs=39925 Nothing (except maybe the theme from "Green Acres") sticks in my head quite like frequently aired TV commercials. I can't remember my daily schedule without a calendar, but I can unerringly match 20-year-old advertising slogans with the products they cost_containment business_processes business_technology business_culture Tue, 09 Mar 2010 21:45:49 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/is-it-a-profit-center-or-a-cost-center-yes/?cs=39925 2010-03-09T21:45:49Z 1 week, 1 day ago 2 http://www.itbusinessedge.com/cm/blogs/all/comment/is-it-a-profit-center-or-a-cost-center-yes http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39925 http://www.itbusinessedge.com/cm/blogs/all/when-outsourcing-bite-size-projects-are-easier-to-swallow/?cs=39914 Nuance often gets lost in short-form journalism like blogs and especially in headlines. It's no secret that online publications like ours try to capture the interest of both readers and search engines by using particular words in headlines. I know it. outsourcing business_technology government_agencies project_management Tue, 09 Mar 2010 17:19:02 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/when-outsourcing-bite-size-projects-are-easier-to-swallow/?cs=39914 2010-03-09T17:19:02Z 1 week, 1 day ago http://www.itbusinessedge.com/cm/blogs/all/comment/when-outsourcing-bite-size-projects-are-easier-to-swallow http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39914 http://www.itbusinessedge.com/cm/blogs/all/saas-updates-in-an-enterprise-environment/?cs=39895 Back in December I wrote a post wondering whether the automated software updates widely pitched as a benefit by software-as-a-service providers were always a good thing. While a Google Apps product manager promoted frequent incremental updates to Apps business_technology business_processes saas Mon, 08 Mar 2010 21:35:06 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/saas-updates-in-an-enterprise-environment/?cs=39895 2010-03-08T21:35:06Z 1 week, 2 days ago 3 http://www.itbusinessedge.com/cm/blogs/all/comment/saas-updates-in-an-enterprise-environment http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39895 http://www.itbusinessedge.com/cm/blogs/all/two-ceos-better-than-one-or-double-trouble/?cs=39892 In my household, neither my husband nor I like to make big decisions, so we spend an inordinate amount of time talking things over. And at least it keeps us from blaming each other for poor decisions. But I suspect few chief executives are as staff_recruiting_and_retention business_technology management_philosophies executive_suite business_culture Mon, 08 Mar 2010 20:10:34 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/two-ceos-better-than-one-or-double-trouble/?cs=39892 2010-03-08T20:10:34Z 1 week, 2 days ago http://www.itbusinessedge.com/cm/blogs/all/comment/two-ceos-better-than-one-or-double-trouble http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39892 http://www.itbusinessedge.com/cm/blogs/all/oh-no-social-media-creates-even-more-information-silos/?cs=39877 We've been hearing for a while now that folks are using e-mail and instant messaging less in favor of communicating on social channels such as Twitter and Facebook. Maybe. But I agree with GigaOm' s Om Malik that, for most people, e-mail "remains the business_communications mergers_and_acquisitions social_networks twitter advertising_and_marketing business_technology Mon, 08 Mar 2010 18:39:04 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/oh-no-social-media-creates-even-more-information-silos/?cs=39877 2010-03-08T18:39:04Z 1 week, 2 days ago 3 http://www.itbusinessedge.com/cm/blogs/all/comment/oh-no-social-media-creates-even-more-information-silos http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=39877