http://www.itbusinessedge.com/cm/blogs/all * Tue, 17 Jan 2012 20:05:13 GMT Clearspace 2.5.5 (http://jivesoftware.com/products/clearspace/) 2012-01-17T20:05:13Z http://www.itbusinessedge.com/cm/blogs/all/bpm-is-key-to-proactive-crm/?cs=49534 Seven Deadly Sins of Business Process Management (BPM) Organizations must be aware of the possible downfalls of implementing a BPM campaign with inadequate focus on end-user adoption. As useful as business process management has been in helping business_process_management crm_solutions customer_service Tue, 17 Jan 2012 20:05:13 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/bpm-is-key-to-proactive-crm/?cs=49534 2012-01-17T20:05:13Z 3 weeks, 5 days ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/bpm-is-key-to-proactive-crm http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49534 http://www.itbusinessedge.com/cm/blogs/all/analysts-air-concerns-over-salesforcecoms-outlook/?cs=49444 How Salesforce.com Masters the Cloud Companies continue to find successful methods for integrating with the Force.com platform. Wall Street analysts usually welcome news of acquisitions, seeing them as a sign that companies are gearing up their growth salesforce.com crm_solutions business_development it_market_analysts Fri, 06 Jan 2012 16:19:26 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/analysts-air-concerns-over-salesforcecoms-outlook/?cs=49444 2012-01-06T16:19:26Z 1 month, 1 week ago 2 http://www.itbusinessedge.com/cm/blogs/all/comment/analysts-air-concerns-over-salesforcecoms-outlook http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49444 http://www.itbusinessedge.com/cm/blogs/all/saas-erp-making-inroads/?cs=49398 12 Tips for a Successful ERP Launch Clear expectations and planning can improve your experience and near-term success. There's no question companies drop a lot of money on ERP systems. But I've always gotten the sense they look at ERP investments in saas erp_systems budgeting Wed, 21 Dec 2011 16:53:47 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/saas-erp-making-inroads/?cs=49398 2011-12-21T16:53:47Z 1 month, 3 weeks ago 3 http://www.itbusinessedge.com/cm/blogs/all/comment/saas-erp-making-inroads http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49398 http://www.itbusinessedge.com/cm/blogs/all/momentum-continues-to-grow-for-mobile-business-intelligence/?cs=49250 Six Questions You Need to Ask Before Deploying Business Intelligence Make sure you provide the right BI capabilities to the right people. For years now, business intelligence vendors have been talking about making BI accessible to employees throughout business_intelligence mobile_devices mobile_applications Mon, 12 Dec 2011 19:55:55 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/momentum-continues-to-grow-for-mobile-business-intelligence/?cs=49250 2011-12-12T19:55:55Z 2 months, 1 week ago http://www.itbusinessedge.com/cm/blogs/all/comment/momentum-continues-to-grow-for-mobile-business-intelligence http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49250 http://www.itbusinessedge.com/cm/blogs/all/the-clouds-role-in-standardizing-business-processes/?cs=49212 A few months ago, I wrote a post about cloud computing's possible impact on business process outsourcing , in which I mentioned Indian outsourcing giant Infosys' introduction of Infosys Edge, a series of cloud-based platforms that address specific cost_containment business_process_management bpo cloud_computing Wed, 30 Nov 2011 21:02:45 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/the-clouds-role-in-standardizing-business-processes/?cs=49212 2011-11-30T21:02:45Z 2 months, 2 weeks ago http://www.itbusinessedge.com/cm/blogs/all/comment/the-clouds-role-in-standardizing-business-processes http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49212 http://www.itbusinessedge.com/cm/blogs/all/no-more-cio-at-forrester-new-title-signals-new-approach-to-it/?cs=49190 State of the CIO Global survey results on CIO salaries and job satisfaction. Back in 2009 I wrote about Forrester Research CEO George Colony's suggestion that the information technology (IT) function should be renamed the business technology function executive_suite advertising_and_marketing business_culture Mon, 28 Nov 2011 19:32:07 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/no-more-cio-at-forrester-new-title-signals-new-approach-to-it/?cs=49190 2011-11-28T19:32:07Z 2 months, 2 weeks ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/no-more-cio-at-forrester-new-title-signals-new-approach-to-it http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49190 http://www.itbusinessedge.com/cm/blogs/all/cios-focusing-less-on-infrastructure-more-on-innovation/?cs=49172 Seven Major CEO Concerns CIOs Should Address  Understand the concerns of CEOs and the implications they may have on IT. In last week's post in which I  wondered whether the dedicated CIO was an anachronism , I shared a column written by executive cloud_computing executive_suite innovation business_culture strategic_planning Wed, 23 Nov 2011 18:23:36 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/cios-focusing-less-on-infrastructure-more-on-innovation/?cs=49172 2011-11-23T18:23:36Z 2 months, 3 weeks ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/cios-focusing-less-on-infrastructure-more-on-innovation http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49172 http://www.itbusinessedge.com/cm/blogs/all/making-hadoop-accessible-to-end-users/?cs=49136 Why the Hoopla over Hadoop? Hadoop in nine easy-to-understand facts. Data management professionals would have to have been hiding under a pretty big rock for the past year or so to avoid hearing about Hadoop, a framework that's being used for a wide data_management hadoop open_source_enterprise_software data_analysis Mon, 21 Nov 2011 18:51:19 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/making-hadoop-accessible-to-end-users/?cs=49136 2011-11-21T18:51:19Z 2 months, 3 weeks ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/making-hadoop-accessible-to-end-users http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49136 http://www.itbusinessedge.com/cm/blogs/all/roi-for-social-technologies-in-a-word-squishy/?cs=49119 Six Tips to Improve Collaboration Six steps you can take to improve collaboration in your company. A few months ago, I wrote a post in which I cited a survey administered by Jive Software that found both executives and knowledge workers believe collaboration_software roi business_culture business_communications Fri, 18 Nov 2011 18:08:58 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/roi-for-social-technologies-in-a-word-squishy/?cs=49119 2011-11-18T18:08:58Z 2 months, 3 weeks ago 2 http://www.itbusinessedge.com/cm/blogs/all/comment/roi-for-social-technologies-in-a-word-squishy http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49119 http://www.itbusinessedge.com/cm/blogs/all/it-organization-can-be-strong-partner-for-hr-function/?cs=49107 Top 10 Best Practices for Data Integration    Use these guidelines to help you achieve more modern, high-value and diverse uses of DI tools and techniques. As I've written several times over the past few months, some industry experts are predicting data_integration staff_recruiting_and_retention executive_suite Wed, 16 Nov 2011 21:32:58 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/it-organization-can-be-strong-partner-for-hr-function/?cs=49107 2011-11-16T21:32:58Z 2 months, 4 weeks ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/it-organization-can-be-strong-partner-for-hr-function http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49107 http://www.itbusinessedge.com/cm/blogs/all/is-the-dedicated-cio-an-anachronism/?cs=49094 Seven Leadership Skills CIOs Need to Drive Results CIOs must have the right leadership skills in place to deliver on today's heightened expectations. There's no question the CIO role is changing. Most folks seem to agree on the importance of CIOs executive_suite staff_recruiting_and_retention business_culture Tue, 15 Nov 2011 18:21:57 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/is-the-dedicated-cio-an-anachronism/?cs=49094 2011-11-15T18:21:57Z 2 months, 4 weeks ago http://www.itbusinessedge.com/cm/blogs/all/comment/is-the-dedicated-cio-an-anachronism http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49094 http://www.itbusinessedge.com/cm/blogs/all/cloud-can-boost-innovation-for-companies-of-all-sizes/?cs=49083 Make the Financial Case for Virtualization and Cloud Computing Cloud computing has long been seen as a slam-dunk for small companies. As IT Business Edge's Paul Mah wrote in September: "Given the many inherent disadvantages faced by fledgling small smbs startups virtualization innovation cost_containment cloud_computing Mon, 14 Nov 2011 20:42:45 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/cloud-can-boost-innovation-for-companies-of-all-sizes/?cs=49083 2011-11-14T20:42:45Z 3 months, 3 hours ago http://www.itbusinessedge.com/cm/blogs/all/comment/cloud-can-boost-innovation-for-companies-of-all-sizes http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49083 http://www.itbusinessedge.com/cm/blogs/all/how-cios-can-build-bridges-with-the-board/?cs=49047 Getting boards of directors interested in and actively involved with IT issues has long been seen as a challenge for CIOs. But it's an imperative as IT has become such an integral part of overall corporate strategy at most, if not all, companies. As strategic_planning board_of_directors internal_governance executive_suite budgeting Wed, 09 Nov 2011 20:01:47 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/how-cios-can-build-bridges-with-the-board/?cs=49047 2011-11-09T20:01:47Z 3 months, 5 days ago http://www.itbusinessedge.com/cm/blogs/all/comment/how-cios-can-build-bridges-with-the-board http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49047 http://www.itbusinessedge.com/cm/blogs/all/crm-cloud-activity-likely-to-cause-near-term-confusion/?cs=49015 Seven Steps to a Successful ERP or CRM Launch Keep your project team on track. Earlier this year I shared Gartner's bullish predictions for software-as-a-service growth in 2011. Gartner expects SaaS revenue to reach $12.1 billion this year, up 20.7 crm_solutions cloud_computing salesforce.com sap microsoft saas oracle Fri, 04 Nov 2011 20:39:08 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/crm-cloud-activity-likely-to-cause-near-term-confusion/?cs=49015 2011-11-04T20:39:08Z 3 months, 1 week ago http://www.itbusinessedge.com/cm/blogs/all/comment/crm-cloud-activity-likely-to-cause-near-term-confusion http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=49015 http://www.itbusinessedge.com/cm/blogs/all/rural-sourcing-the-right-option-for-some/?cs=48998 12 Trends Shaping the Outsourcing Market Rather than just seeking the lowest prices, buyers are relying on more sophisticated techniques. I just read a silicon.com story that discusses the growth of BPO business in rural areas of India . The story global_markets outsourcing offshoring cost_containment Wed, 02 Nov 2011 20:21:45 GMT webadmin@itbusinessedge.com http://www.itbusinessedge.com/cm/blogs/all/rural-sourcing-the-right-option-for-some/?cs=48998 2011-11-02T20:21:45Z 3 months, 1 week ago 1 http://www.itbusinessedge.com/cm/blogs/all/comment/rural-sourcing-the-right-option-for-some http://www.itbusinessedge.com/cm/blogs/all/feeds/comments?blogPost=48998